# Awesome Support
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Awesome Support 4.3.4\n"
"Report-Msgid-Bugs-To: https://github.com/ThemeAvenue/Awesome-Support/issues\n"
"POT-Creation-Date: 2017-11-12 06:35-0600\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"PO-Revision-Date: 2016-MO-DA HO:MI+ZONE\n"
"Last-Translator: Awesome Support (https://getawesomesupport.com/)\n"
"Language-Team: Awesome Support <contact@awesomesupport.com>\n"
"X-Generator: Poedit 2.0.3\n"
"X-Poedit-KeywordsList: __;_e;_x:1,2c;_ex:1,2c;_n:1,2;_nx:1,2,4c;_n_noop:1,2;"
"_nx_noop:1,2,3c;esc_attr__;esc_html__;esc_attr_e;esc_html_e;esc_attr_x:1,2c;"
"esc_html_x:1,2c\n"
"Language: en_US\n"
"Plural-Forms: nplurals=2; plural=(n != 1);\n"
"X-Poedit-SourceCharset: UTF-8\n"
"X-Poedit-Basepath: ..\n"
"X-Textdomain-Support: yes\n"
"X-Poedit-SearchPath-0: .\n"
"X-Poedit-SearchPathExcluded-0: logs\n"
"X-Poedit-SearchPathExcluded-1: node_modules\n"
"X-Poedit-SearchPathExcluded-2: tests\n"
"X-Poedit-SearchPathExcluded-3: vendor\n"

#: awesome-support.php:158
#, php-format
msgid ""
"Awesome Support requires WordPress version %s or above. Please update "
"WordPress to run this plugin."
msgstr ""

#: awesome-support.php:163
#, php-format
msgid ""
"Awesome Support requires PHP version %s or above. Read more information "
"about <a %s>how you can update</a>."
msgstr ""

#: awesome-support.php:168 includes/functions-general.php:468
#, php-format
msgid ""
"Awesome Support dependencies are missing. The plugin can’t be loaded "
"properly. Please run %s before anything else. If you don’t know what this is "
"you should <a href=\"%s\" class=\"thickbox\">install the production version</"
"a> of this plugin instead."
msgstr ""

#: awesome-support.php:234 awesome-support.php:245
#: includes/admin/functions-notices.php:131
#: includes/class-remote-notification-client.php:126
#: includes/class-remote-notification-client.php:137
msgid "Cheatin&#8217; huh?"
msgstr ""

#: includes/admin/class-admin-help.php:61
#: includes/admin/settings/settings-products-management.php:39
#: includes/install.php:339
msgid "Multiple Products"
msgstr ""

#: includes/admin/class-admin-help.php:62
#: includes/admin/class-admin-help.php:109
msgid ""
"<h2>Multiple Products</h2><p>The plugin can handle single product and "
"multiple products support. If you do need to provide support for multiple "
"products it is very important that you do NOT use a custom field or taxonomy "
"and use the &laquo;Multiple Products&raquo; option instead.</p><p>The reason "
"why it is so important is that many addons for Awesome Support are using the "
"built-in products management system to work properly.</p>"
msgstr ""

#: includes/admin/class-admin-help.php:67
#: includes/admin/settings/settings-general.php:24
msgid "Default Assignee"
msgstr ""

#: includes/admin/class-admin-help.php:68
msgid ""
"<h2>Default Assignee</h2><p>Even though the plugin will try to assign new "
"tickets to the less busy agent, we need to know who to assign to in case we "
"can't find a perfect fit for the new tickets.</p>"
msgstr ""

#: includes/admin/class-admin-help.php:73
#: includes/admin/settings/settings-general.php:32
msgid "Allow Registrations"
msgstr ""

#: includes/admin/class-admin-help.php:74
msgid ""
"<h2>Allow Registrations</h2><p>You WordPress site can be set to accept new "
"registrations or not. By default, it doesn't. However, with closed "
"registrations, this plugin becomes useless. This is why we added a separate "
"setting to allow registrations. Users registering through Awesome Support "
"will be given a specific role (<code>Support User</code>) with very limited "
"privileges.</p><p>If you allow registrations through the plugin but not "
"through WordPress, users will only be able to register through our "
"registration form.</p>"
msgstr ""

#: includes/admin/class-admin-help.php:96
#: includes/custom-fields/functions-custom-fields.php:331
msgid "Tag"
msgstr ""

#: includes/admin/class-admin-help.php:96 themes/default/submission.php:67
msgid "Description"
msgstr ""

#: includes/admin/class-admin-help.php:108
msgid "General Settings"
msgstr ""

#: includes/admin/class-admin-help.php:114
msgid "Email Template Tags"
msgstr ""

#: includes/admin/class-admin-help.php:115
#, php-format
msgid ""
"<p>When setting up your e-mails templates, you can use a certain number of "
"template tags allowing you to dynamically add ticket-related information at "
"the moment the e-mail is sent. Here is the list of available tags:</p>%s"
msgstr ""

#: includes/admin/class-admin-help.php:136
msgid "Custom Login Page"
msgstr ""

#: includes/admin/class-admin-help.php:137
msgid ""
"<h2>Multiple Products</h2><p>This can be a dangerous setting. It is here to "
"allow advanced users to create their own login / registration page. If you "
"don't like our login form, you can replace it by your own.</p><p>To do so, "
"create a new page containing the form (either with the use of a shortcode or "
"a page template), then set this newly created page as the \"Custom Login / "
"Registration Page\" in the setting below.</p><p><strong>Beware</strong>, "
"setting a wrong page as the custom login page can either show a blank page "
"or create an infinite loop.</p>"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:165
#: includes/admin/class-admin-tickets-list.php:248
#: includes/functions-templating.php:275
msgid "ID"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:172
msgid "Created by"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:179
msgid "Activity"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:239
#: includes/admin/metaboxes/details.php:56
#: includes/custom-fields/functions-custom-fields.php:311
#: includes/functions-templating.php:276 includes/functions-templating.php:570
msgid "Status"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:242
#: includes/functions-templating.php:574
msgid "Title"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:402
msgctxt "No last reply"
msgid "No reply yet."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:408
msgctxt "User role"
msgid "agent"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:408
msgctxt "User role"
msgid "client"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:410
#, php-format
msgid "%s reply."
msgid_plural "%s replies."
msgstr[0] ""
msgstr[1] ""

#: includes/admin/class-admin-tickets-list.php:412
#, php-format
msgctxt "Last reply ago"
msgid "<a href=\"%s\" target=\""
msgstr ""

#: includes/admin/class-admin-tickets-list.php:428
msgid "Opened on: "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:443
msgid "Opened on GMT: "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:457
msgid "Closed on: "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:472
msgid "Closed on GMT: "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:492
msgid "Ticket was opened for: "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:493
#: includes/admin/functions-misc.php:362
msgid " day(s)"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:494
#: includes/admin/functions-misc.php:363
msgid " hour(s)"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:495
#: includes/admin/functions-misc.php:364
msgid " minute(s)"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:506
#: includes/admin/class-admin-tickets-list.php:1028
msgid "Awaiting Support Reply"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:512
#: includes/admin/class-admin-tickets-list.php:1029
msgid "Old"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:788
msgid "Filter"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:789
msgid "Search"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:792
msgid "Bulk Actions"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:796
msgid "Preferences"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:800
msgid "Documentation"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:906
msgid "Edit in new Window"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:928
msgid "Awesome Support Core Documentation"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:929
msgid "1. User Guide"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:930
msgid ""
"The end user guide covers topics such as instructions for installation, "
"entering tickets, adding agents, navigation, replying to and closing tickets "
"and more."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:932
msgid "2. Administration Guide"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:933
msgid ""
"The admin guide covers topics such as configuring products, departments, "
"priorities and channels. It also includes guides for security using roles "
"and capabilities along with time tracking, email alerts and known "
"incompatibilities."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:935
msgid "3. Troubleshooting"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:936
msgid "Having an issue? Your answer might be in here."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:938
msgid "4. FAQ and More Troubleshooting Tips"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:939
msgid ""
"Even more trouble-shooting tips and other frequently asked questions. 404 "
"pages, missing tabs, PHP errors and conflicts are just some of the topics "
"covered here!"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:941
msgid "5. Customization"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:942
msgid ""
"Need to change the look of your ticket pages?  Maybe add some custom fields? "
"Then this is the guide you need!"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:944
msgid "Awesome Support Add-ons and Extensions Documentation"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:945
msgid "1. All Extensions"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:946
msgid "Links to documentation for every single extension or add-on."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:948
msgid "2. REST API"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:949
msgid "Documentation for the REST API."
msgstr ""

#: includes/admin/class-admin-tickets-list.php:984
msgid "All States"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:985
#: includes/admin/functions-list-table.php:151
#: includes/admin/metaboxes/details.php:98
#: includes/admin/metaboxes/user-profile.php:97
#: includes/admin/views/system-status.php:129
#: includes/functions-general.php:340 includes/functions-templating.php:1015
msgid "Open"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:986
#: includes/admin/metaboxes/user-profile.php:101
#: includes/admin/metaboxes/user-profile.php:129
#: includes/admin/views/system-status.php:129
#: includes/functions-general.php:332 includes/functions-templating.php:1000
msgid "Closed"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1001
msgid "All Status"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1027
msgid "All Activity"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1042
msgid "All Agents"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1079
msgid "All Clients"
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1156
msgid "All "
msgstr ""

#: includes/admin/class-admin-tickets-list.php:1667
msgid ""
"NOTE: Please be aware that when you sort on a column, tickets that have "
"never had a value entered into that column will not appear on your sorted "
"list (null fields). This can reduce the number of tickets in your sorted "
"list.  This reduced number of tickets is NOT a bug - it is a deliberate "
"design decision. You should also be aware that deliberately entering a blank "
"into a ticket field is considered data so those tickets will show up in the "
"sorted list."
msgstr ""

#: includes/admin/class-admin-titan.php:90 includes/admin/functions-misc.php:28
msgid "Settings"
msgstr ""

#: includes/admin/class-admin-titan.php:91
msgid "Awesome Support Settings"
msgstr ""

#: includes/admin/class-admin-user.php:71
msgid "Awesome Support Preferences"
msgstr ""

#: includes/admin/class-admin-user.php:98
msgid "Smart Tickets Order"
msgstr ""

#: includes/admin/class-admin-user.php:101
#: includes/admin/settings/settings-notifications.php:84
#: includes/admin/settings/settings-notifications.php:109
#: includes/admin/settings/settings-notifications.php:134
#: includes/admin/settings/settings-notifications.php:159
#: includes/admin/settings/settings-notifications.php:190
#: includes/admin/settings/settings-notifications.php:214
msgid "Enable"
msgstr ""

#: includes/admin/class-admin-user.php:102
msgid ""
"If Smart Tickets Order is enabled, Awesome Support will display tickets that "
"need immediate attention at the top."
msgstr ""

#: includes/admin/class-admin-user.php:124
msgctxt "Action after replying to a ticket"
msgid "After Reply"
msgstr ""

#: includes/admin/class-admin-user.php:128
#: includes/admin/settings/settings-advanced.php:42
#: includes/admin/settings/settings-advanced.php:113
#: includes/admin/views/system-status.php:137
msgid "Default"
msgstr ""

#: includes/admin/class-admin-user.php:129
msgid "Stay on screen"
msgstr ""

#: includes/admin/class-admin-user.php:130
#: includes/admin/metaboxes/replies-form.php:83
msgid "Back to list"
msgstr ""

#: includes/admin/class-admin-user.php:131
msgid "Always ask"
msgstr ""

#: includes/admin/class-admin-user.php:133
msgid "Where do you want to go after replying to a ticket?"
msgstr ""

#: includes/admin/class-admin-user.php:159
msgid "Can Be Assigned"
msgstr ""

#: includes/admin/class-admin-user.php:162
#: includes/admin/class-admin-user.php:189
#: includes/admin/views/system-status.php:31
#: includes/admin/views/system-status.php:39
#: includes/admin/views/system-status.php:183
#: includes/admin/views/system-status.php:315
#: includes/admin/views/system-status.php:316
#: includes/admin/views/system-status.php:317
#: includes/admin/views/system-status.php:318
#: includes/admin/views/system-status.php:422
msgid "Yes"
msgstr ""

#: includes/admin/class-admin-user.php:163
msgid "Can the system assign new tickets to this user?"
msgstr ""

#: includes/admin/class-admin-user.php:186
msgid "View All Tickets"
msgstr ""

#: includes/admin/class-admin-user.php:190
msgid ""
"If agents role is allowed to view all tickets, turn on the option to do so?"
msgstr ""

#: includes/admin/class-admin-user.php:232
msgid "Department(s)"
msgstr ""

#: includes/admin/class-admin-user.php:240
msgid "Which department(s) does this agent belong to?"
msgstr ""

#: includes/admin/class-admin-user.php:325
msgid "Auto-Assign"
msgstr ""

#: includes/admin/functions-list-table.php:149
#: includes/admin/metaboxes/details.php:100
msgid "Close"
msgstr ""

#: includes/admin/functions-log-viewer.php:41
#: includes/admin/functions-log-viewer.php:71
#: includes/admin/functions-log-viewer.php:101
msgid "Not found"
msgstr ""

#: includes/admin/functions-log-viewer.php:47
#: includes/admin/functions-log-viewer.php:77
#: includes/admin/functions-log-viewer.php:107
msgid "No file given"
msgstr ""

#: includes/admin/functions-log-viewer.php:189
#: includes/admin/functions-log-viewer.php:231
#, php-format
msgid "Read %d lines from %s"
msgstr ""

#: includes/admin/functions-log-viewer.php:204
#: includes/admin/functions-log-viewer.php:246
#, php-format
msgid "Couldn't open the file %s. Make sure the file exists and is readable."
msgstr ""

#: includes/admin/functions-menu.php:24
msgid "Debugging Tools"
msgstr ""

#: includes/admin/functions-menu.php:24
#: includes/admin/views/system-tools.php:78
msgid "Tools"
msgstr ""

#: includes/admin/functions-menu.php:25
msgid "Awesome Support Addons"
msgstr ""

#: includes/admin/functions-menu.php:25
msgid "Addons"
msgstr ""

#: includes/admin/functions-menu.php:28
msgid "Get a Free Addon"
msgstr ""

#: includes/admin/functions-menu.php:28
msgid "Get a Free Addon!"
msgstr ""

#: includes/admin/functions-menu.php:29
msgid "About Awesome Support"
msgstr ""

#: includes/admin/functions-menu.php:29
msgid "About"
msgstr ""

#: includes/admin/functions-metaboxes.php:36
msgid "Ticket"
msgstr ""

#: includes/admin/functions-metaboxes.php:41
msgid "Ticket Replies"
msgstr ""

#: includes/admin/functions-metaboxes.php:46
msgid "Ticket Details"
msgstr ""

#: includes/admin/functions-metaboxes.php:51
msgid "User Profile"
msgstr ""

#: includes/admin/functions-metaboxes.php:56
msgid "Custom Fields"
msgstr ""

#: includes/admin/functions-metaboxes.php:61
msgid "Admin Only Custom Fields"
msgstr ""

#: includes/admin/functions-metaboxes.php:65
msgid "Ticket Statistics"
msgstr ""

#: includes/admin/functions-metaboxes.php:71
msgid "Time Tracking"
msgstr ""

#: includes/admin/functions-metaboxes.php:77
msgid "Additional Interested Parties"
msgstr ""

#: includes/admin/functions-metaboxes.php:99
msgid ""
"An error occurred while registering this metabox. Please contact support."
msgstr ""

#: includes/admin/functions-metaboxes.php:105
msgid "An error occured while loading this metabox. Please contact support."
msgstr ""

#: includes/admin/functions-misc.php:66
#, php-format
msgid "The ticket #%s has been (re)opened."
msgstr ""

#: includes/admin/functions-misc.php:74
#, php-format
msgid "The ticket #%s has been closed."
msgstr ""

#: includes/admin/functions-misc.php:110
msgctxt "Link to delete a ticket reply"
msgid "Delete"
msgstr ""

#: includes/admin/functions-misc.php:111
msgctxt "Link ot edit a ticket reply"
msgid "Edit"
msgstr ""

#: includes/admin/functions-misc.php:116
msgctxt "Mark a user reply as read"
msgid "Mark as Read"
msgstr ""

#: includes/admin/functions-misc.php:392
#, php-format
msgid ""
"If you like Awesome Support <a %s>please leave us a %s rating</a>. Many "
"thanks from the Awesome Support team in advance :)"
msgstr ""

#: includes/admin/functions-misc.php:444
#, php-format
msgid ""
"Hey! Did you know you can get a <strong>free add-on for unlimited sites</"
"strong> (a $61.00 USD value) for Awesome Support? <a href=\"%1$s\">Click "
"here to read more</a>."
msgstr ""

#: includes/admin/functions-misc.php:488
#, php-format
msgid ""
"Wow! It looks like you have closed a lot of tickets which is pretty awesome! "
"We guess you must really like Awesome Support, huh? Could you please do us a "
"favor and leave a 5 star rating on WordPress? It will only take a minute and "
"helps to motivate our developers and volunteers. <a href=\"%1$s\">Yes, you "
"deserve it!</a>."
msgstr ""

#: includes/admin/functions-notices.php:216
msgctxt "Dismiss link for admin notices"
msgid "Dismiss"
msgstr ""

#: includes/admin/functions-post.php:86 includes/functions-post.php:1321
#, php-format
msgid "Ticket state changed to %s"
msgstr ""

#: includes/admin/functions-user-profile.php:58
#, php-format
msgid "Support User since %s"
msgstr ""

#: includes/admin/metaboxes/details.php:61
msgctxt "Ticket creation"
msgid "Creating..."
msgstr ""

#: includes/admin/metaboxes/details.php:67
#: includes/admin/metaboxes/replies-history.php:33
#: includes/admin/metaboxes/replies-published.php:46
#: themes/default/details.php:53 themes/default/partials/ticket-origin.php:55
#, php-format
msgid "%s ago"
msgstr ""

#: includes/admin/metaboxes/details.php:74
msgid "Current Status"
msgstr ""

#: includes/admin/metaboxes/details.php:96
msgid "Re-open"
msgstr ""

#: includes/admin/metaboxes/details.php:111
msgid "Updating"
msgstr ""

#: includes/admin/metaboxes/details.php:112
msgid "Update Ticket"
msgstr ""

#: includes/admin/metaboxes/details.php:115
msgid "Creating"
msgstr ""

#: includes/admin/metaboxes/details.php:116
msgid "Open Ticket"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:26
#, php-format
msgctxt "Title of the reply editor in the back-end"
msgid "Write a reply to %s"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:70
#: includes/admin/metaboxes/replies-form.php:77
#: includes/admin/metaboxes/replies-form.php:88
#: includes/functions-templating.php:475
msgid "Reply"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:82
msgid "After Replying"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:84
msgid "Stay on ticket screen"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:85
msgid "Go to the next ticket"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:86
msgid "Go to the previous ticket"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:95
msgid "Reply & Close"
msgstr ""

#: includes/admin/metaboxes/replies-form.php:109
msgctxt "Close the ticket"
msgid "Close"
msgstr ""

#: includes/admin/metaboxes/replies-published.php:40
msgid "Unread"
msgstr ""

#: includes/admin/metaboxes/replies-published.php:46
#, php-format
msgid "(%s - %s since ticket was opened.)"
msgstr ""

#: includes/admin/metaboxes/replies-trashed.php:16
#, php-format
msgid "This reply has been deleted by %s <em class=\"wpas-time\">%s ago.</em>"
msgstr ""

#: includes/admin/metaboxes/replies.php:15
msgid "Create Ticket"
msgstr ""

#: includes/admin/metaboxes/replies.php:16
msgid "Please save this ticket to reveal all options."
msgstr ""

#: includes/admin/metaboxes/replies.php:58
msgid "Anonymous"
msgstr ""

#: includes/admin/metaboxes/replies.php:121
msgid "Save changes"
msgstr ""

#: includes/admin/metaboxes/replies.php:122
msgid "Cancel"
msgstr ""

#: includes/admin/metaboxes/replies.php:148
msgid "Sorry, you don't have sufficient permissions to reply to tickets."
msgstr ""

#: includes/admin/metaboxes/replies.php:156
msgid "Ticket is closed"
msgstr ""

#: includes/admin/metaboxes/replies.php:157
#, php-format
msgid ""
"This ticket has been closed. If you want to write a new reply to this "
"ticket, you need to <a href=\"%s\">re-open it first</a>."
msgstr ""

#: includes/admin/metaboxes/stakeholders.php:54
msgid "This user who raised this ticket"
msgstr ""

#: includes/admin/metaboxes/stakeholders.php:54
msgid "Ticket Creator"
msgstr ""

#: includes/admin/metaboxes/stakeholders.php:70
msgid "The agent currently responsible for this ticket"
msgstr ""

#: includes/admin/metaboxes/stakeholders.php:70
#: includes/functions-post.php:1202
msgid "Support Staff"
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:26
msgid ""
"Note: Email notifications to these agents will be under the name of the "
"PRIMARY agent."
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:51
msgid "First additional agent who has an interest this ticket"
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:51
#: includes/custom-fields/functions-custom-fields.php:572
msgid "Additional Support Staff #1"
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:63
msgid "Second additional agent who has an interest this ticket"
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:63
#: includes/custom-fields/functions-custom-fields.php:587
msgid "Additional Support Staff #2"
msgstr ""

#: includes/admin/metaboxes/ticket-additional-parties.php:82
msgid ""
"Note: These fields are notational only. They do not participate in "
"notifications!"
msgstr ""

#: includes/admin/metaboxes/time-tracking-statistics.php:26
msgid "Note: Read-only Configuration - You Are Not Permitted To Edit Time Data"
msgstr ""

#: includes/admin/metaboxes/user-profile.php:93
msgid "Total"
msgstr ""

#: includes/admin/metaboxes/user-profile.php:109
msgid ""
"Note: A filter is enabled that allows the totals shown above to be greater "
"than the list of tickets below."
msgstr ""

#: includes/admin/metaboxes/user-profile.php:133
#, php-format
msgctxt "Ticket date creation"
msgid "Created on %s"
msgstr ""

#: includes/admin/metaboxes/user-profile.php:140
msgctxt ""
"Identifies the ticket in a list as being the ticket displayed on the current "
"screen"
msgid "current"
msgstr ""

#: includes/admin/settings/functions-settings.php:13
msgid "None"
msgstr ""

#: includes/admin/settings/settings-advanced.php:13
msgid "Advanced"
msgstr ""

#: includes/admin/settings/settings-advanced.php:16
msgid "Custom Login / Registration Page"
msgstr ""

#: includes/admin/settings/settings-advanced.php:19
#, php-format
msgid ""
"Only use this option if you know how to create your own registration page, "
"otherwise you might create an infinite redirect. If you need help on "
"creating a registration page you should <a href=\"%s\" target=\"_blank"
"\">start by reading this guide</a>."
msgstr ""

#: includes/admin/settings/settings-advanced.php:24
msgid "Admins See All"
msgstr ""

#: includes/admin/settings/settings-advanced.php:27
msgid ""
"Administrators can see all tickets in the tickets list. If unchecked admins "
"will only see tickets assigned to them."
msgstr ""

#: includes/admin/settings/settings-advanced.php:31
msgid "Agent See All"
msgstr ""

#: includes/admin/settings/settings-advanced.php:34
msgid ""
"Agents can see all tickets in the tickets list. If unchecked agents will "
"only see tickets assigned to them."
msgstr ""

#: includes/admin/settings/settings-advanced.php:38
msgid "Ticket Topic Slug"
msgstr ""

#: includes/admin/settings/settings-advanced.php:41
msgid ""
"What to use for the indivdual ticket slug.  The default is the ticket topic "
"transformed into a slug."
msgstr ""

#: includes/admin/settings/settings-advanced.php:42
msgid "Ticket ID"
msgstr ""

#: includes/admin/settings/settings-advanced.php:42
msgid "Random Number"
msgstr ""

#: includes/admin/settings/settings-advanced.php:42
msgid "GUID"
msgstr ""

#: includes/admin/settings/settings-advanced.php:47
msgid "Attachment Overrides"
msgstr ""

#: includes/admin/settings/settings-advanced.php:49
msgid ""
"Modifications to this section has major security implications so be careful!"
msgstr ""

#: includes/admin/settings/settings-advanced.php:52
msgid "Do Not Mask Attachment Links"
msgstr ""

#: includes/admin/settings/settings-advanced.php:55
msgid ""
"There are some server configurations that do not work with our masked links. "
"Try checking this box to make them work. This only works on NEW tickets.  "
"Old tickets retain their prior links!"
msgstr ""

#: includes/admin/settings/settings-advanced.php:59
msgid ".htaccess Contents"
msgstr ""

#: includes/admin/settings/settings-advanced.php:62
msgid ""
"The contents of your ticket uploads folder can be protected by an htaccess "
"file on apache servers. <br />If this is left empty then the value of "
"<b>options -Indexes</b> is automatically added to the file to prevent others "
"from browsing the directory. <br />Add to this only if you are a super-duper "
"apache server expert! <br /> No technical support is available for "
"modifications to this setting!"
msgstr ""

#: includes/admin/settings/settings-advanced.php:66
msgid "Compatibility"
msgstr ""

#: includes/admin/settings/settings-advanced.php:68
msgid ""
"Settings in this section might help with compatibility with certain themes "
"and plugins - please experiment to see if one of these settings work for you "
"before contacting our support center. NOTE: Changing ANYTHING in this "
"section will require ALL CACHES to be flushed including CDNs, BROWSER "
"CACHES.  Also, its possible that you would need a restart of the PHP service "
"or your WEB SERVER in order to become fully activated!"
msgstr ""

#: includes/admin/settings/settings-advanced.php:72
msgid "Select2 JS File"
msgstr ""

#: includes/admin/settings/settings-advanced.php:75
msgid ""
"Which select2 file should be loaded? Minimized version of files will load "
"faster but cannot be used for debugging."
msgstr ""

#: includes/admin/settings/settings-advanced.php:76
#: includes/admin/settings/settings-advanced.php:85
msgid "Full"
msgstr ""

#: includes/admin/settings/settings-advanced.php:76
msgid "Full - Minimized"
msgstr ""

#: includes/admin/settings/settings-advanced.php:76
msgid "Partial"
msgstr ""

#: includes/admin/settings/settings-advanced.php:76
msgid "Partial Minimized"
msgstr ""

#: includes/admin/settings/settings-advanced.php:81
msgid "Select2 CSS File"
msgstr ""

#: includes/admin/settings/settings-advanced.php:84
msgid ""
"Which select2 css file should be loaded? Minimized version of files will "
"load faster but cannot be used for debugging."
msgstr ""

#: includes/admin/settings/settings-advanced.php:85
msgid "Minimized"
msgstr ""

#: includes/admin/settings/settings-advanced.php:90
msgid "Bootstrap Support (Experimental)"
msgstr ""

#: includes/admin/settings/settings-advanced.php:92
msgid ""
"Options for loading bootstrap files. While you can enable this now please be "
"aware that not all elements in the plugin renders properly."
msgstr ""

#: includes/admin/settings/settings-advanced.php:95
msgid "Load BootStrap Files on Front-end?"
msgstr ""

#: includes/admin/settings/settings-advanced.php:98
#: includes/admin/settings/settings-advanced.php:105
msgid "Do not load bootstrap files"
msgstr ""

#: includes/admin/settings/settings-advanced.php:98
#: includes/admin/settings/settings-advanced.php:105
msgid "Load bootstrap 4 files located on maxcdn"
msgstr ""

#: includes/admin/settings/settings-advanced.php:98
#: includes/admin/settings/settings-advanced.php:105
msgid "Load bootstrap 3 files located on maxcdn"
msgstr ""

#: includes/admin/settings/settings-advanced.php:102
msgid "Load BootStrap Files on Back-end?"
msgstr ""

#: includes/admin/settings/settings-advanced.php:110
msgid "Bootstrap 4 Theme"
msgstr ""

#: includes/admin/settings/settings-advanced.php:114
msgid "Future Awesome Support BS4 Theme"
msgstr ""

#: includes/admin/settings/settings-advanced.php:115
msgid "Cerulean"
msgstr ""

#: includes/admin/settings/settings-advanced.php:116
msgid "Cosmo"
msgstr ""

#: includes/admin/settings/settings-advanced.php:117
msgid "Cyborg"
msgstr ""

#: includes/admin/settings/settings-advanced.php:118
msgid "Darkly"
msgstr ""

#: includes/admin/settings/settings-advanced.php:119
msgid "Flatly"
msgstr ""

#: includes/admin/settings/settings-advanced.php:120
msgid "Journal"
msgstr ""

#: includes/admin/settings/settings-advanced.php:121
msgid "Litera"
msgstr ""

#: includes/admin/settings/settings-advanced.php:122
msgid "Lumen"
msgstr ""

#: includes/admin/settings/settings-advanced.php:123
msgid "Lux"
msgstr ""

#: includes/admin/settings/settings-advanced.php:124
msgid "Materia"
msgstr ""

#: includes/admin/settings/settings-advanced.php:125
msgid "Minty"
msgstr ""

#: includes/admin/settings/settings-advanced.php:126
msgid "Pulse"
msgstr ""

#: includes/admin/settings/settings-advanced.php:127
msgid "Sandstone"
msgstr ""

#: includes/admin/settings/settings-advanced.php:128
msgid "Simplex"
msgstr ""

#: includes/admin/settings/settings-advanced.php:129
msgid "Slate"
msgstr ""

#: includes/admin/settings/settings-advanced.php:130
msgid "Solar"
msgstr ""

#: includes/admin/settings/settings-advanced.php:131
msgid "spacelab"
msgstr ""

#: includes/admin/settings/settings-advanced.php:132
msgid "United"
msgstr ""

#: includes/admin/settings/settings-advanced.php:133
msgid "Yeti"
msgstr ""

#: includes/admin/settings/settings-advanced.php:134
msgid "Custom theme"
msgstr ""

#: includes/admin/settings/settings-advanced.php:140
msgid "Sessions and Cookie Management"
msgstr ""

#: includes/admin/settings/settings-advanced.php:144
msgid "Secure Cookies"
msgstr ""

#: includes/admin/settings/settings-advanced.php:150
msgid "HTTP Only"
msgstr ""

#: includes/admin/settings/settings-advanced.php:156
msgid "Expired Sessions Cleanup Batch Size"
msgstr ""

#: includes/admin/settings/settings-advanced.php:166
msgid "Danger Zone"
msgstr ""

#: includes/admin/settings/settings-advanced.php:170
msgid "Delete Data"
msgstr ""

#: includes/admin/settings/settings-advanced.php:174
msgid "Delete ALL plugin data on uninstall? This cannot be undone."
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:14
#: includes/admin/settings/settings-basic-time-tracking.php:17
msgid "Basic Time Tracking"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:39
msgid "Show Basic Time Tracking Fields"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:42
msgid "Would you like to show the basic time tracking fields?"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:47
msgid "Allow Agents To Enter Time"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:50
msgid ""
"Can agents enter time?  If unchecked, agents cannot enter or adjust time and "
"it is assumed that another add-on will do time tracking and update these "
"fields"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:55
msgid "Recalculate Final Time On Save"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:58
msgid ""
"Recalculate the final time when the ticket is saved? This should be checked "
"for manual time tracking not handled by another add-on.  It takes the "
"original time, adds or subtracts the adjustments and enters the new amount "
"in the final time field. This should be unchecked if another add-on is "
"handling the time tracking and updates!"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:63
msgid "Keep Audit Log"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:66
msgid ""
"Adds an internal note to the ticket every time someone updates the basic "
"time tracking fields"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:71
msgid "Show Total Time In Ticket List"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:74
msgid ""
"Adds a column to the ticket list to show the total original time recorded "
"for the ticket"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:79
msgid "Show Total Time Adjustments In Ticket List"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:82
msgid ""
"Adds a column to the ticket list to show the time adjustments recorded for "
"the ticket"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:87
msgid "Show Final Recorded Time In Ticket List"
msgstr ""

#: includes/admin/settings/settings-basic-time-tracking.php:90
msgid ""
"Adds a column to the ticket list to show the final time recorded for the "
"ticket"
msgstr ""

#: includes/admin/settings/settings-general.php:13
msgctxt "User registration is allowed"
msgid "allowed"
msgstr ""

#: includes/admin/settings/settings-general.php:13
msgctxt "User registration is not allowed"
msgid "not allowed"
msgstr ""

#: includes/admin/settings/settings-general.php:17
msgid "General"
msgstr ""

#: includes/admin/settings/settings-general.php:20
msgid "Misc"
msgstr ""

#: includes/admin/settings/settings-general.php:27
msgid ""
"Who to assign tickets to in the case that auto-assignment wouldn&#039;t "
"work. This does NOT mean that all tickets will be assigned to this user. "
"This is a fallback option. To enable/disable auto assignment for an agent, "
"please do so in the user profile settings."
msgstr ""

#: includes/admin/settings/settings-general.php:35
#, php-format
msgid ""
"Allow users to register on the support page. This setting can be enabled "
"even though the WordPress setting is disabled. Currently, registrations are "
"%s by WordPress."
msgstr ""

#: includes/admin/settings/settings-general.php:38
msgid "Allow registrations"
msgstr ""

#: includes/admin/settings/settings-general.php:39
msgid "Disallow registrations"
msgstr ""

#: includes/admin/settings/settings-general.php:40
msgid "Disallow registrations without notice (just show the login form)"
msgstr ""

#: includes/admin/settings/settings-general.php:44
msgid "Tickets Per Page (Front End)"
msgstr ""

#: includes/admin/settings/settings-general.php:48
msgid ""
"How many tickets per page should be displayed to the customer/client/end-"
"user?"
msgstr ""

#: includes/admin/settings/settings-general.php:51
msgid "Replies Order"
msgstr ""

#: includes/admin/settings/settings-general.php:54
msgid ""
"In which order should the replies be displayed (for both client and admin "
"side)?"
msgstr ""

#: includes/admin/settings/settings-general.php:55
msgid "Old to New"
msgstr ""

#: includes/admin/settings/settings-general.php:55
msgid "New to Old"
msgstr ""

#: includes/admin/settings/settings-general.php:59
msgid "Replies Per Page"
msgstr ""

#: includes/admin/settings/settings-general.php:63
msgid ""
"How many replies should be displayed per page on a ticket details screen?"
msgstr ""

#: includes/admin/settings/settings-general.php:66
msgid "Hide Closed"
msgstr ""

#: includes/admin/settings/settings-general.php:69
msgid "Only show open tickets when agents click the \"All Tickets\" link."
msgstr ""

#: includes/admin/settings/settings-general.php:73
msgid "Show Count"
msgstr ""

#: includes/admin/settings/settings-general.php:76
msgid "Display the number of open tickets in the admin menu."
msgstr ""

#: includes/admin/settings/settings-general.php:80
msgid "Old Tickets"
msgstr ""

#: includes/admin/settings/settings-general.php:84
msgid "After how many days should a ticket be considered &laquo;old&raquo;?"
msgstr ""

#: includes/admin/settings/settings-general.php:87
#: includes/custom-fields/functions-custom-fields.php:411
msgid "Departments"
msgstr ""

#: includes/admin/settings/settings-general.php:90
msgid "Enable departments management."
msgstr ""

#: includes/admin/settings/settings-general.php:94
msgid "Priority Management"
msgstr ""

#: includes/admin/settings/settings-general.php:101
msgid "Multiple Agents"
msgstr ""

#: includes/admin/settings/settings-general.php:106
msgid "Enable Multiple Agents Per Ticket"
msgstr ""

#: includes/admin/settings/settings-general.php:109
msgid "Show the two extra agent fields on the ticket?"
msgstr ""

#: includes/admin/settings/settings-general.php:114
msgid "Show Secondary Agent In Ticket List"
msgstr ""

#: includes/admin/settings/settings-general.php:117
msgid "Show the secondary agent in the ticket list?"
msgstr ""

#: includes/admin/settings/settings-general.php:122
msgid "Show Tertiary Agent In Ticket List"
msgstr ""

#: includes/admin/settings/settings-general.php:125
msgid "Show the Tertiary agent in the ticket list?"
msgstr ""

#: includes/admin/settings/settings-general.php:130
msgid "Third Parties"
msgstr ""

#: includes/admin/settings/settings-general.php:136
msgid "Enable Third Party Fields"
msgstr ""

#: includes/admin/settings/settings-general.php:139
msgid "Show the third party fields on the ticket?"
msgstr ""

#: includes/admin/settings/settings-general.php:144
msgid "Show Third Party #1 in Ticket List"
msgstr ""

#: includes/admin/settings/settings-general.php:147
msgid "Show Third Party #1 Data in the Ticket List?"
msgstr ""

#: includes/admin/settings/settings-general.php:152
msgid "Show Third Party #2 in Ticket List"
msgstr ""

#: includes/admin/settings/settings-general.php:155
msgid "Show Third Party #2 Data in the Ticket List?"
msgstr ""

#: includes/admin/settings/settings-general.php:160
msgid "Show Date Fields in the Activity Column"
msgstr ""

#: includes/admin/settings/settings-general.php:162
msgid ""
"The settings below control which dates show up in the activity column in the "
"ticket list. The more fields you turn on the taller the row. Tall rows mean "
"you can view fewer tickets on one screen. Sometimes, though, seeing all "
"these dates can help with troubleshooting issues especially those related to "
"reporting."
msgstr ""

#: includes/admin/settings/settings-general.php:165
msgid "Show Open Date "
msgstr ""

#: includes/admin/settings/settings-general.php:168
msgid "Show the open date in the activity column?"
msgstr ""

#: includes/admin/settings/settings-general.php:172
msgid "Show Open Date in GMT"
msgstr ""

#: includes/admin/settings/settings-general.php:175
msgid "Show the open date in GMT in the activity column?"
msgstr ""

#: includes/admin/settings/settings-general.php:179
msgid "Show Close Date in GMT"
msgstr ""

#: includes/admin/settings/settings-general.php:182
msgid "Show the close date in GMT in the activity column?"
msgstr ""

#: includes/admin/settings/settings-general.php:186
msgid "Show Length Of Time Ticket Was Opened"
msgstr ""

#: includes/admin/settings/settings-general.php:189
msgid ""
"Show how long the ticket was opened?  Note that this applies to closed "
"tickets only."
msgstr ""

#: includes/admin/settings/settings-general.php:195
msgid "Other Field Settings"
msgstr ""

#: includes/admin/settings/settings-general.php:199
msgid "Show Channel Field"
msgstr ""

#: includes/admin/settings/settings-general.php:202
msgid ""
"Show Channel Field In Ticket List? (Channel allows you to select where a "
"ticket originated - web, email, facebook etc.)"
msgstr ""

#: includes/admin/settings/settings-general.php:207
msgid "Ticket List Tabs"
msgstr ""

#: includes/admin/settings/settings-general.php:209
msgid ""
"Control whether certain tabs are visible at the top of the admin ticket list"
msgstr ""

#: includes/admin/settings/settings-general.php:212
msgid "Show Documentation Tab"
msgstr ""

#: includes/admin/settings/settings-general.php:218
msgid "Show Bulk Actions Tab"
msgstr ""

#: includes/admin/settings/settings-general.php:224
msgid "Show Preferences Tab"
msgstr ""

#: includes/admin/settings/settings-general.php:231
msgid "Plugin Pages"
msgstr ""

#: includes/admin/settings/settings-general.php:235
msgid "Ticket Submission"
msgstr ""

#: includes/admin/settings/settings-general.php:239
#, php-format
msgid ""
"The page used for ticket submission. This page should contain the shortcode "
"%s"
msgstr ""

#: includes/admin/settings/settings-general.php:244
msgid "Tickets List"
msgstr ""

#: includes/admin/settings/settings-general.php:248
#, php-format
msgid ""
"The page that will list all tickets for a client. This page should contain "
"the shortcode %s"
msgstr ""

#: includes/admin/settings/settings-general.php:253
msgid "Terms & Conditions"
msgstr ""

#: includes/admin/settings/settings-general.php:257
#: includes/admin/settings/settings-notifications.php:97
#: includes/admin/settings/settings-notifications.php:122
#: includes/admin/settings/settings-notifications.php:147
#: includes/admin/settings/settings-notifications.php:172
#: includes/admin/settings/settings-notifications.php:203
#: includes/admin/settings/settings-notifications.php:227
msgid "Content"
msgstr ""

#: includes/admin/settings/settings-general.php:261
msgid ""
"Terms & conditions are not mandatory. If you add terms, a mandatory checkbox "
"will be added in the registration form. Users won't be able to register if "
"they don't accept your terms"
msgstr ""

#: includes/admin/settings/settings-general.php:265
msgid "Credit"
msgstr ""

#: includes/admin/settings/settings-general.php:269
msgid "Show Credit"
msgstr ""

#: includes/admin/settings/settings-general.php:272
msgid ""
"Do you like this plugin? Please help us spread the word by displaying a "
"credit link at the bottom of your ticket submission page."
msgstr ""

#: includes/admin/settings/settings-general.php:276
msgid "Admin Rating Request"
msgstr ""

#: includes/admin/settings/settings-general.php:279
msgid "Remove the rating request footer in the admin screen."
msgstr ""

#: includes/admin/settings/settings-general.php:300
msgid "Use Priority Field"
msgstr ""

#: includes/admin/settings/settings-general.php:303
msgid "Would you like to use the priority field in your tickets?"
msgstr ""

#: includes/admin/settings/settings-general.php:308
msgid "Mandatory?"
msgstr ""

#: includes/admin/settings/settings-general.php:311
msgid "Would you like to make the priority field mandatory in your tickets?"
msgstr ""

#: includes/admin/settings/settings-general.php:316
msgid "Show On Front End?"
msgstr ""

#: includes/admin/settings/settings-general.php:319
msgid ""
"Would you like to show the field to the end user (unchecked restricts it to "
"admin use only)?"
msgstr ""

#: includes/admin/settings/settings-general.php:324
msgid "Show In Column List?"
msgstr ""

#: includes/admin/settings/settings-general.php:327
msgid "Would you like to show the field in the ticket listing?"
msgstr ""

#: includes/admin/settings/settings-licenses.php:26
msgid "Licenses"
msgstr ""

#: includes/admin/settings/settings-notifications.php:14
msgid "E-Mails"
msgstr ""

#: includes/admin/settings/settings-notifications.php:18
msgid ""
"For more information about the template tags that can be used in e-mail "
"templates please click the &laquo;Help&raquo; button in the top right hand "
"corner of this screen."
msgstr ""

#: includes/admin/settings/settings-notifications.php:21
msgid "E-Mail Template"
msgstr ""

#: includes/admin/settings/settings-notifications.php:25
msgid "Use Template"
msgstr ""

#: includes/admin/settings/settings-notifications.php:29
msgid ""
"Outgoing notifications are styled with a built-in template. If you are using "
"an e-mail templating plugin you should deactivate this option."
msgstr ""

#: includes/admin/settings/settings-notifications.php:33
#, php-format
msgid ""
"Please note that the <a href=\"%1$s\" target=\"%2$s\">e-mail template we "
"use</a> is optimized for all e-mail clients and devices. If you add fancy "
"styling through the editors hereafter, we cannot guarantee full "
"compatibility anymore."
msgstr ""

#: includes/admin/settings/settings-notifications.php:36
msgid "Logo"
msgstr ""

#: includes/admin/settings/settings-notifications.php:40
msgid "A logo that displays at the top of the e-mail notification."
msgstr ""

#: includes/admin/settings/settings-notifications.php:43
msgid "Header"
msgstr ""

#: includes/admin/settings/settings-notifications.php:50
msgid "Footer"
msgstr ""

#: includes/admin/settings/settings-notifications.php:57
msgid "E-Mail Defaults"
msgstr ""

#: includes/admin/settings/settings-notifications.php:61
msgid "Sender Name"
msgstr ""

#: includes/admin/settings/settings-notifications.php:67
msgid "Sender E-Mail"
msgstr ""

#: includes/admin/settings/settings-notifications.php:73
msgid "Reply-To E-Mail"
msgstr ""

#: includes/admin/settings/settings-notifications.php:80
msgid "Submission Confirmation"
msgstr ""

#: includes/admin/settings/settings-notifications.php:88
#: includes/admin/settings/settings-notifications.php:113
#: includes/admin/settings/settings-notifications.php:138
#: includes/admin/settings/settings-notifications.php:163
#: includes/admin/settings/settings-notifications.php:194
#: includes/admin/settings/settings-notifications.php:218
msgid "Do you want to activate this e-mail template?"
msgstr ""

#: includes/admin/settings/settings-notifications.php:91
#: includes/admin/settings/settings-notifications.php:116
#: includes/admin/settings/settings-notifications.php:141
#: includes/admin/settings/settings-notifications.php:166
#: includes/admin/settings/settings-notifications.php:197
#: includes/admin/settings/settings-notifications.php:221
#: themes/default/submission.php:38
msgid "Subject"
msgstr ""

#: includes/admin/settings/settings-notifications.php:94
msgid "Request received: {ticket_title}"
msgstr ""

#: includes/admin/settings/settings-notifications.php:105
msgid "New Assignment"
msgstr ""

#: includes/admin/settings/settings-notifications.php:119
msgid "Ticket #{ticket_id} assigned"
msgstr ""

#: includes/admin/settings/settings-notifications.php:130
msgid "New Reply from Agent"
msgstr ""

#: includes/admin/settings/settings-notifications.php:144
msgid "New reply to: {ticket_title}"
msgstr ""

#: includes/admin/settings/settings-notifications.php:155
msgid "New Reply from Client"
msgstr ""

#: includes/admin/settings/settings-notifications.php:169
msgid "Ticket #{ticket_id}"
msgstr ""

#: includes/admin/settings/settings-notifications.php:180
msgid "Ticket Will Be Closed"
msgstr ""

#: includes/admin/settings/settings-notifications.php:186
msgid "Ticket Closed (by agent)"
msgstr ""

#: includes/admin/settings/settings-notifications.php:200
#: includes/admin/settings/settings-notifications.php:224
msgid "Request closed: {ticket_title}"
msgstr ""

#: includes/admin/settings/settings-notifications.php:210
msgid "Ticket Closed (by client)"
msgstr ""

#: includes/admin/settings/settings-products-management.php:14
#: includes/admin/settings/settings-products-management.php:17
msgid "Products Management"
msgstr ""

#: includes/admin/settings/settings-products-management.php:42
msgid ""
"If you need to provide support for multiple products, please enable this "
"option. You will then be able to add your products."
msgstr ""

#: includes/admin/settings/settings-products-management.php:54
#, php-format
msgid "Synchronize %s Products"
msgstr ""

#: includes/admin/settings/settings-products-management.php:57
#, php-format
msgid ""
"We have detected that you are using the e-commerce plugin %1$s. Would you "
"like to automatically synchronize your e-commerce products with Awesome "
"Support?"
msgstr ""

#: includes/admin/settings/settings-products-management.php:63
#, php-format
msgid ""
"If you just disabled this option and want to remove the previously "
"synchronized products, <a href=\"%1$s\">please use the dedicated option "
"&laquo;Delete Products&raquo;</a>"
msgstr ""

#: includes/admin/settings/settings-products-management.php:83
msgid "Include Products"
msgstr ""

#: includes/admin/settings/settings-products-management.php:87
msgid ""
"Which products do you want to synchronize with Awesome Support (leave blank "
"for all products)"
msgstr ""

#: includes/admin/settings/settings-products-management.php:93
msgid "Exclude Products"
msgstr ""

#: includes/admin/settings/settings-products-management.php:97
msgid ""
"Which products do you want to exclude from synchronization with Awesome "
"Support (leave blank for no exclusion)"
msgstr ""

#: includes/admin/settings/settings-products-management.php:104
msgid ""
"You cannot use the include and exclude options at the same time. Please use "
"one or the other. You should use the option where you need to select the "
"least amount of products."
msgstr ""

#: includes/admin/settings/settings-style.php:13
msgid "Style"
msgstr ""

#: includes/admin/settings/settings-style.php:16
msgid "Theme"
msgstr ""

#: includes/admin/settings/settings-style.php:19
msgid "Which theme to use for the front-end."
msgstr ""

#: includes/admin/settings/settings-style.php:24
msgid "Theme Stylesheet"
msgstr ""

#: includes/admin/settings/settings-style.php:27
msgid ""
"Load the theme stylesheet. Don't uncheck if you don't know what this means"
msgstr ""

#: includes/admin/settings/settings-style.php:31
msgid "Use editor in front-end"
msgstr ""

#: includes/admin/settings/settings-style.php:34
msgid ""
"Show a editor editor for the ticket description when user submits a ticket."
msgstr ""

#: includes/admin/settings/settings-style.php:38
msgid "Colors"
msgstr ""

#: includes/admin/settings/settings-style.php:42
msgid "Open Status"
msgstr ""

#: includes/admin/settings/settings-style.php:48
msgid "Closed Status"
msgstr ""

#: includes/admin/settings/settings-style.php:54
msgid "Old Status"
msgstr ""

#: includes/admin/settings/settings-style.php:60
msgid "Awaiting Reply"
msgstr ""

#: includes/admin/views/opt-in.php:3
msgid "Get Your Free Addon!"
msgstr ""

#: includes/admin/views/opt-in.php:5
msgid ""
"Wanna get more out of Awesome Support, but not yet ready to spend the cash? "
"Get one free addon today!"
msgstr ""

#: includes/admin/views/opt-in.php:17
msgid "Custom Status"
msgstr ""

#: includes/admin/views/opt-in.php:18
msgid ""
"Need more than the three default statuses?  Maybe you need to tag certain "
"tickets for “Development” or  move them to certain support levels such as "
"“Level 1” and “Level 2”.  With the Custom Status addon you can create the "
"perfect set of ticket statuses for your organization."
msgstr ""

#: includes/admin/views/opt-in.php:19
msgid "Read more about this addon on our site >"
msgstr ""

#: includes/admin/views/opt-in.php:24
msgid "How to Get Your Free Addon"
msgstr ""

#: includes/admin/views/opt-in.php:26
msgid ""
"Getting your addon is dead simple: just subscribe to our newsletter "
"hereafter and then you will get the free addon by e-mail. We will not spam "
"you. We usually send out newsletters to talk about new major features in "
"Awesome Support or when new addons are being released. That&#039;s it."
msgstr ""

#: includes/admin/views/opt-in.php:45
msgid ""
"Thanks for your subscription! You will need to confirm the double opt-in e-"
"mail that you will receive in a coupe of minutes. After you confirmed it, "
"you will receive the free addon directly in your inbox."
msgstr ""

#: includes/admin/views/system-logs.php:369
msgid "Server Logs"
msgstr ""

#: includes/admin/views/system-logs.php:380
#: includes/admin/views/system-tools.php:86
#: includes/admin/views/system-tools.php:93
#: includes/admin/views/system-tools.php:100
#: includes/admin/views/system-tools.php:107
msgid "Clear"
msgstr ""

#: includes/admin/views/system-logs.php:389
msgid "Download"
msgstr ""

#: includes/admin/views/system-logs.php:398 includes/class-product-sync.php:978
#: includes/class-product-sync.php:995
msgid "Delete"
msgstr ""

#: includes/admin/views/system-logs.php:409
msgid "Max Lines"
msgstr ""

#: includes/admin/views/system-status.php:1
msgid ""
"The system status is a built-in debugging tool. If you contacted support and "
"you're asked to provide the system status, <strong>click the button below</"
"strong> to copy your system report:"
msgstr ""

#: includes/admin/views/system-status.php:5
#: includes/admin/views/system-status.php:6
msgid "Copy Report"
msgstr ""

#: includes/admin/views/system-status.php:31
#: includes/admin/views/system-status.php:39
#: includes/admin/views/system-status.php:183
#: includes/admin/views/system-status.php:315
#: includes/admin/views/system-status.php:316
#: includes/admin/views/system-status.php:317
#: includes/admin/views/system-status.php:318
#: includes/admin/views/system-status.php:327
#: includes/admin/views/system-status.php:422
msgid "No"
msgstr ""

#: includes/admin/views/system-status.php:55
#, php-format
msgid "%s (The server only allows %s)"
msgstr ""

#: includes/admin/views/system-status.php:72
msgid "The timezone hasn't been set"
msgstr ""

#: includes/admin/views/system-status.php:125
msgid "Enabled"
msgstr ""

#: includes/admin/views/system-status.php:125
msgid "Disabled"
msgstr ""

#: includes/admin/views/system-status.php:150
msgid "The upload folder doesn't exist and can't be created"
msgstr ""

#: includes/admin/views/system-status.php:152
msgid "The upload folder doesn't exist but can be created"
msgstr ""

#: includes/admin/views/system-status.php:156
msgid "The upload folder exists but isn't writable"
msgstr ""

#: includes/admin/views/system-status.php:158
msgid "The upload folder exists and is writable"
msgstr ""

#: includes/admin/views/system-status.php:171
msgctxt "Allowed file types for attachments"
msgid "None"
msgstr ""

#: includes/admin/views/system-status.php:314
msgid "Capability"
msgstr ""

#: includes/admin/views/system-status.php:315
msgid "Core"
msgstr ""

#: includes/admin/views/system-status.php:316
msgid "Required"
msgstr ""

#: includes/admin/views/system-status.php:317
msgid "Logged"
msgstr ""

#: includes/admin/views/system-status.php:318
msgid "Show Column"
msgstr ""

#: includes/admin/views/system-status.php:322
#: includes/admin/views/system-status.php:324
#: includes/admin/views/system-status.php:327
msgid "Taxonomy"
msgstr ""

#: includes/admin/views/system-status.php:322
msgid "Yes (standard)"
msgstr ""

#: includes/admin/views/system-status.php:324
msgid "Yes (custom)"
msgstr ""

#: includes/admin/views/system-status.php:330
msgid "Callback"
msgstr ""

#: includes/admin/views/system-tools.php:34
msgid "Tickets metas were cleared"
msgstr ""

#: includes/admin/views/system-tools.php:38
msgid "Agents metas were cleared"
msgstr ""

#: includes/admin/views/system-tools.php:42
msgid "All custom taxonomies terms were cleared"
msgstr ""

#: includes/admin/views/system-tools.php:46
msgid "All products have been re-synchronized"
msgstr ""

#: includes/admin/views/system-tools.php:50
msgid "All products have been deleted"
msgstr ""

#: includes/admin/views/system-tools.php:54
msgid "Last reply date has been updated on all tickets."
msgstr ""

#: includes/admin/views/system-tools.php:58
msgid "All unclaimed ticket attachment folders have been deleted"
msgstr ""

#: includes/admin/views/system-tools.php:62
msgid "All channels have been reset"
msgstr ""

#: includes/admin/views/system-tools.php:74
msgid ""
"These tool are intended for advanced users or for use on the support staff "
"request. Be aware that some of these tools can definitively erase data."
msgstr ""

#: includes/admin/views/system-tools.php:84
msgid "Tickets Metas"
msgstr ""

#: includes/admin/views/system-tools.php:87
msgid "Clear all transients for all tickets."
msgstr ""

#: includes/admin/views/system-tools.php:91
msgid "Agents Metas"
msgstr ""

#: includes/admin/views/system-tools.php:94
msgid "Clear all agents metas."
msgstr ""

#: includes/admin/views/system-tools.php:98
msgid "Custom Taxonomies"
msgstr ""

#: includes/admin/views/system-tools.php:101
msgid "Clear all terms from all custom taxonomies."
msgstr ""

#: includes/admin/views/system-tools.php:105
msgid "Ticket Attachments"
msgstr ""

#: includes/admin/views/system-tools.php:108
msgid "Clear unclaimed ticket attachment folders."
msgstr ""

#: includes/admin/views/system-tools.php:112
msgid "Update last reply date on tickets"
msgstr ""

#: includes/admin/views/system-tools.php:114
msgid "Update"
msgstr ""

#: includes/admin/views/system-tools.php:115
msgid "Update last reply date on tickets."
msgstr ""

#: includes/admin/views/system-tools.php:119
msgid "Reset replies count"
msgstr ""

#: includes/admin/views/system-tools.php:121
msgid "Count"
msgstr ""

#: includes/admin/views/system-tools.php:122
msgid "Count all ticket replies."
msgstr ""

#: includes/admin/views/system-tools.php:126
msgid "Reset channels"
msgstr ""

#: includes/admin/views/system-tools.php:128
#: includes/admin/views/system-tools.php:135
msgid "Reset"
msgstr ""

#: includes/admin/views/system-tools.php:129
msgid "Reset channels."
msgstr ""

#: includes/admin/views/system-tools.php:133
msgid "Zero Out All Time Fields"
msgstr ""

#: includes/admin/views/system-tools.php:136
msgid "Reset time fields by setting them all to zero on ALL tickets!"
msgstr ""

#: includes/admin/views/system-tools.php:140
msgid "Re-run conversion from 3.3.x to 4.0.0"
msgstr ""

#: includes/admin/views/system-tools.php:142
msgid "Rerun Conversion"
msgstr ""

#: includes/admin/views/system-tools.php:143
msgid ""
"If your CAPABILITIES are not installed, re-run the 3.3.x to 4.0.0 conversion "
"process. Make sure you have a BACKUP!"
msgstr ""

#: includes/class-email-notifications.php:48
msgid "The post ID provided does not match any of the plugin post types"
msgstr ""

#: includes/class-email-notifications.php:287
msgid "Converts into ticket ID"
msgstr ""

#: includes/class-email-notifications.php:291
msgid "Converts into website name"
msgstr ""

#: includes/class-email-notifications.php:295
msgid "Converts into agent name"
msgstr ""

#: includes/class-email-notifications.php:299
msgid "Converts into agent e-mail address"
msgstr ""

#: includes/class-email-notifications.php:303
msgid "Converts into client name"
msgstr ""

#: includes/class-email-notifications.php:307
msgid "Converts into client e-mail address"
msgstr ""

#: includes/class-email-notifications.php:311
msgid "Converts into current ticket title"
msgstr ""

#: includes/class-email-notifications.php:315
msgid "Displays a link to the ticket"
msgstr ""

#: includes/class-email-notifications.php:319
msgid "Displays the URL <strong>only</strong> (not a link) to the ticket"
msgstr ""

#: includes/class-email-notifications.php:323
msgid "Displays a link to ticket details in admin (for agents)"
msgstr ""

#: includes/class-email-notifications.php:327
msgid ""
"Displays the URL <strong>only</strong> (not a link link) to ticket details "
"in admin (for agents)"
msgstr ""

#: includes/class-email-notifications.php:331
msgid "Converts into current date"
msgstr ""

#: includes/class-email-notifications.php:335
#, php-format
msgid "Converts into WordPress admin e-mail (<em>currently: %s</em>)"
msgstr ""

#: includes/class-email-notifications.php:339
msgid "Converts into ticket content or reply content"
msgstr ""

#: includes/class-email-notifications.php:615
msgid "The requested notification does not exist"
msgstr ""

#: includes/class-email-notifications.php:622
msgid "The requested notification is disabled"
msgstr ""

#: includes/class-gist.php:109
#, php-format
msgid "View the code on <a href=\"%s\">Gist</a>."
msgstr ""

#: includes/class-log-history.php:79
#, php-format
msgctxt "Custom field value was updated"
msgid "updated %s to %s"
msgstr ""

#: includes/class-log-history.php:83
#, php-format
msgctxt "Custom field value was deleted"
msgid "deleted %s"
msgstr ""

#: includes/class-log-history.php:87
#, php-format
msgctxt "Custom field value was added"
msgid "added %s to %s"
msgstr ""

#: includes/class-mailgun-email-check.php:45
msgid "E-Mail Checking"
msgstr ""

#: includes/class-mailgun-email-check.php:51
#, php-format
msgid ""
"You can enable e-mail checking on the registration page. When enabled, the "
"plugin will make sure the e-mail address used is valid and can receive e-"
"mails. The verification is done using <a href=\"%s\">Email validation API</"
"a> and requires a (free) MailGun account. This helps reducing typos in email "
"addresses during sign ups."
msgstr ""

#: includes/class-mailgun-email-check.php:57
msgid "Enable E-Mail Checking"
msgstr ""

#: includes/class-mailgun-email-check.php:61
msgid "Do you want to check e-mail addresses on new registrations?"
msgstr ""

#: includes/class-mailgun-email-check.php:66
msgid "MailGun Public API Key"
msgstr ""

#: includes/class-mailgun-email-check.php:70
#, php-format
msgid ""
"If you don&#39;t have a MailGun account you can <a href=\"%s\" target="
"\"_blank\">create one for free here</a>."
msgstr ""

#: includes/class-mailgun-email-check.php:81
msgid "No API key was provided"
msgstr ""

#: includes/class-mailgun-email-check.php:88
msgid "No data to check"
msgstr ""

#: includes/class-mailgun-email-check.php:93
msgid "No e-mail to check"
msgstr ""

#: includes/class-member-agent.php:55
#, php-format
msgid "The user with ID %d does not exist"
msgstr ""

#: includes/class-member-agent.php:59
msgid "The user exists but is not a support agent"
msgstr ""

#: includes/class-product-sync.php:873 includes/class-product-sync.php:895
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to a post (of the "
"%s post type). Please edit the post directly instead."
msgstr ""

#: includes/class-product-sync.php:898
msgid "Term Locked"
msgstr ""

#: includes/class-product-sync.php:958
msgid "Re-Synchronize Products"
msgstr ""

#: includes/class-product-sync.php:961
msgid "Resync"
msgstr ""

#: includes/class-product-sync.php:963
msgid ""
"Re-synchronize all products from your e-commerce plugin. Any product not "
"attached to an existing ticket and not matched to a product in your e-"
"commerce system will be deleted."
msgstr ""

#: includes/class-product-sync.php:975
msgid "Delete Products"
msgstr ""

#: includes/class-product-sync.php:980
msgid "Delete all products synchronized from your e-commerce plugin."
msgstr ""

#: includes/class-product-sync.php:992
msgid "Delete unused Product Terms"
msgstr ""

#: includes/class-product-sync.php:997
msgid "Delete all Product Terms not used in any AS ticket."
msgstr ""

#: includes/class-remote-notification-client.php:500
msgid "Dismiss notification"
msgstr ""

#: includes/class-remote-notification-client.php:716
#, php-format
msgid "The server response was invalid (code %s)"
msgstr ""

#: includes/class-remote-notification-client.php:722
msgid "The server response is empty"
msgstr ""

#: includes/class-remote-notification-client.php:728
msgid "Cannot decode the response content"
msgstr ""

#: includes/class-wpas-editor-ajax.php:108
msgid "An editor ID is mandatory to load a new instance of TinyMCE"
msgstr ""

#: includes/custom-fields/class-custom-field.php:502
msgid ""
"The custom field class does not contain the mandatory method \"display\""
msgstr ""

#: includes/custom-fields/class-custom-field.php:508
msgid "The type of custom field you are trying to use does not exist"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:154
#, php-format
msgid "Please use %s to register your custom field type"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:241
#, php-format
msgid "Search %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:242
#, php-format
msgid "All %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:243
#, php-format
msgid "Parent %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:244
#, php-format
msgctxt ""
"Parent term in a taxonomy where %s is dynamically replaced by the taxonomy "
"(eg. \"book\")"
msgid "Parent %s:"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:245
#, php-format
msgid "Edit %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:246
#, php-format
msgid "Update %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:247
#, php-format
msgid "Add New %s"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:248
#, php-format
msgctxt ""
"A new taxonomy term name where %s is dynamically replaced by the taxonomy "
"(eg. \"book\")"
msgid "New %s Name"
msgstr ""

#: includes/custom-fields/class-custom-fields.php:771
#: includes/custom-fields/class-custom-fields.php:773
#, php-format
msgid "The field %s is required."
msgstr ""

#: includes/custom-fields/field-types/class-cf-taxonomy.php:71
#: includes/functions-general.php:556
msgid "Please select"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:293
msgid "Agent"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:332
msgid "Tags"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:366
msgid "Product"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:367
msgid "Products"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:410
msgid "Department"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:471
msgid "Priority"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:472
msgid "Priorities"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:517
msgid "Channel"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:518
msgid "Channels"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:609
msgid "Number of Replies By Agent"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:610
msgid "Number of Replies By Customer"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:611
msgid "Total Replies On Ticket"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:658
msgid "Gross Time"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:659
msgid "Time Adjustments"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:660
msgid "+ive or -ive Adj?"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:661
msgid "Final Time"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:662
msgid "Notes"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:677
msgid "Enter the cummulative time spent on ticket by the agent"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:695
msgid ""
"Enter any adjustments or credits granted to the customer - generally filled "
"in by a supervisor or admin."
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:724
msgid ""
"This is the time calculated by the system - a sum of gross time and "
"adjustments/credits granted."
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:752
msgid "Name Of Additional Interested Party #1"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:753
msgid "Additional Interested Party Email #1"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:754
msgid "Name Of Additional Interested Party #2"
msgstr ""

#: includes/custom-fields/functions-custom-fields.php:755
msgid "Additional Interested Party Email #2"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:233
msgid "The file you requested is not a valid attachment"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:237
msgid "The attachment you requested is not attached to any ticket"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:244
msgid "You are not allowed to view this attachment"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:437
#: includes/file-uploader/class-file-uploader.php:457
msgid "Attachments"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:438
#, php-format
msgid ""
" You can upload up to %d files (maximum %d MB each) of the following types: "
"%s"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:565
msgid "Attachments:"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:748
#, php-format
msgid "%s -> Max files (%d) exceeded."
msgstr ""

#: includes/file-uploader/class-file-uploader.php:799
msgid "Attachment Errors:"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:829
#, php-format
msgid ""
"Your reply has been correctly submitted but the attachment was not uploaded. "
"%s"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:898
#, php-format
msgid "You are not allowed to upload files of this type (%s)"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:902
msgid "You cannot upload empty attachments. You attachments weights 0 bytes"
msgstr ""

#: includes/file-uploader/class-file-uploader.php:906
#, php-format
msgid "Your attachment is too big. You are allowed to attach files up to %s"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:13
msgid "File Upload"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:16
msgid "Enable File Upload"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:20
msgid ""
"Do you want to allow your users (and agents) to upload attachments to "
"tickets and replies?"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:23
msgid "Maximum Files"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:27
msgid "How many files can a user attach to a ticket or a reply?"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:30
msgid "Maximum File Size"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:34
#, php-format
msgid ""
"What is the maximum size allowed for one file (in <code>MB</code>)? Your "
"server allows up to %s"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:37
msgid "Allowed Files Types"
msgstr ""

#: includes/file-uploader/settings-file-upload.php:41
#, php-format
msgid ""
"Which file types do you allow your users to attach? Please separate each "
"extension by a comma (%s)"
msgstr ""

#: includes/functions-addons.php:70
#, php-format
msgid "An addon with the ID %s is already registered"
msgstr ""

#: includes/functions-admin-bar.php:60
msgid "Open tickets assigned to you"
msgstr ""

#: includes/functions-deprecated.php:140
msgid "Describe your problem as accurately as possible"
msgstr ""

#: includes/functions-general.php:270
msgid "Submit"
msgstr ""

#: includes/functions-post-type.php:35
msgctxt "post type general name"
msgid "Tickets"
msgstr ""

#: includes/functions-post-type.php:36
msgctxt "post type singular name"
msgid "Ticket"
msgstr ""

#: includes/functions-post-type.php:37
msgctxt "admin menu"
msgid "Tickets"
msgstr ""

#: includes/functions-post-type.php:38
msgctxt "add new on admin bar"
msgid "Ticket"
msgstr ""

#: includes/functions-post-type.php:39
msgctxt "ticket"
msgid "Add New"
msgstr ""

#: includes/functions-post-type.php:40
msgid "Add New Ticket"
msgstr ""

#: includes/functions-post-type.php:41
msgid "New Ticket"
msgstr ""

#: includes/functions-post-type.php:42
msgid "Edit Ticket"
msgstr ""

#: includes/functions-post-type.php:43
msgid "View Ticket"
msgstr ""

#: includes/functions-post-type.php:44
msgid "All Tickets"
msgstr ""

#: includes/functions-post-type.php:45
msgid "Search Tickets"
msgstr ""

#: includes/functions-post-type.php:46
msgid "Parent Ticket:"
msgstr ""

#: includes/functions-post-type.php:47
msgid "No tickets found."
msgstr ""

#: includes/functions-post-type.php:48
msgid "No tickets found in Trash."
msgstr ""

#: includes/functions-post-type.php:114 includes/functions-post-type.php:117
msgid "Ticket updated."
msgstr ""

#: includes/functions-post-type.php:115
msgid "Custom field updated."
msgstr ""

#: includes/functions-post-type.php:116
msgid "Custom field deleted."
msgstr ""

#: includes/functions-post-type.php:119
#, php-format
msgid "Ticket restored to revision from %s"
msgstr ""

#: includes/functions-post-type.php:120
msgid "Ticket published."
msgstr ""

#: includes/functions-post-type.php:121
msgid "Ticket saved."
msgstr ""

#: includes/functions-post-type.php:122
msgid "Ticket submitted."
msgstr ""

#: includes/functions-post-type.php:124
#, php-format
msgid "Ticket scheduled for: <strong>%1$s</strong>."
msgstr ""

#: includes/functions-post-type.php:126
msgid "M j, Y @ G:i"
msgstr ""

#: includes/functions-post-type.php:128
msgid "Ticket draft updated."
msgstr ""

#: includes/functions-post-type.php:134
msgid "View ticket"
msgstr ""

#: includes/functions-post-type.php:140
msgid "Preview ticket"
msgstr ""

#: includes/functions-post-type.php:160
msgctxt "post type general name"
msgid "Ticket Replies"
msgstr ""

#: includes/functions-post-type.php:161
msgctxt "post type singular name"
msgid "Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:162
msgctxt "admin menu"
msgid "Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:163
msgctxt "add new on admin bar"
msgid "Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:164
msgctxt "Ticket Reply"
msgid "Add New"
msgstr ""

#: includes/functions-post-type.php:165
msgid "Add New Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:166
msgid "New Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:167
msgid "Edit Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:168
msgid "View Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:169
msgid "All Ticket Replies"
msgstr ""

#: includes/functions-post-type.php:170
msgid "Search Ticket Reply"
msgstr ""

#: includes/functions-post-type.php:171
msgid "Parent Ticket Replies:"
msgstr ""

#: includes/functions-post-type.php:172
msgid "No Ticket Replies found."
msgstr ""

#: includes/functions-post-type.php:173
msgid "No Ticket Replies found in Trash."
msgstr ""

#: includes/functions-post-type.php:177
msgctxt "post type general name"
msgid "Ticket History"
msgstr ""

#: includes/functions-post-type.php:178
msgctxt "post type singular name"
msgid "Ticket History"
msgstr ""

#: includes/functions-post-type.php:179
msgctxt "admin menu"
msgid "Ticket History"
msgstr ""

#: includes/functions-post-type.php:180
msgctxt "add new on admin bar"
msgid "Ticket History"
msgstr ""

#: includes/functions-post-type.php:181
msgctxt "Ticket History"
msgid "Add History"
msgstr ""

#: includes/functions-post-type.php:182
msgid "Add New Ticket History"
msgstr ""

#: includes/functions-post-type.php:183
msgid "New Ticket History"
msgstr ""

#: includes/functions-post-type.php:184
msgid "Edit Ticket History"
msgstr ""

#: includes/functions-post-type.php:185
msgid "View Ticket History"
msgstr ""

#: includes/functions-post-type.php:186
msgid "All Ticket History"
msgstr ""

#: includes/functions-post-type.php:187
msgid "Search Ticket History"
msgstr ""

#: includes/functions-post-type.php:188
msgid "Parent Ticket History:"
msgstr ""

#: includes/functions-post-type.php:189
msgid "No Ticket History found."
msgstr ""

#: includes/functions-post-type.php:190
msgid "No Ticket History found in Trash."
msgstr ""

#: includes/functions-post-type.php:194
msgctxt "post type general name"
msgid "Ticket Log"
msgstr ""

#: includes/functions-post-type.php:195
msgctxt "post type singular name"
msgid "Ticket Log"
msgstr ""

#: includes/functions-post-type.php:196
msgctxt "admin menu"
msgid "Ticket Log"
msgstr ""

#: includes/functions-post-type.php:197
msgctxt "add new on admin bar"
msgid "Ticket Log"
msgstr ""

#: includes/functions-post-type.php:198
msgctxt "Ticket Log"
msgid "Add Ticket Log"
msgstr ""

#: includes/functions-post-type.php:199
msgid "Add New Ticket Log"
msgstr ""

#: includes/functions-post-type.php:200
msgid "New Ticket Log"
msgstr ""

#: includes/functions-post-type.php:201
msgid "Edit Ticket Log"
msgstr ""

#: includes/functions-post-type.php:202
msgid "View Ticket Log"
msgstr ""

#: includes/functions-post-type.php:203
msgid "All Ticket Logs"
msgstr ""

#: includes/functions-post-type.php:204
msgid "Search Ticket Logs"
msgstr ""

#: includes/functions-post-type.php:205
msgid "Parent Ticket Log:"
msgstr ""

#: includes/functions-post-type.php:206
msgid "No Ticket Logs found."
msgstr ""

#: includes/functions-post-type.php:207
msgid "No Ticket Logs found in Trash."
msgstr ""

#: includes/functions-post-type.php:243
msgctxt "Reply status"
msgid "Read"
msgstr ""

#: includes/functions-post-type.php:244
msgctxt "Reply status"
msgid "Unread"
msgstr ""

#: includes/functions-post-type.php:256
msgctxt "Ticket status"
msgid "New"
msgstr ""

#: includes/functions-post-type.php:257
msgctxt "Ticket status"
msgid "In Progress"
msgstr ""

#: includes/functions-post-type.php:258
msgctxt "Ticket status"
msgid "On Hold"
msgstr ""

#: includes/functions-post.php:33
msgid "You do not have the capacity to open a new ticket."
msgstr ""

#: includes/functions-post.php:47
msgid "It is mandatory to provide a title for your issue."
msgstr ""

#: includes/functions-post.php:60
msgid "It is mandatory to provide a description for your issue."
msgstr ""

#: includes/functions-post.php:112
msgid "Only registered accounts can submit a ticket. Please register first."
msgstr ""

#: includes/functions-post.php:164
msgid ""
"The authenticity of your submission could not be validated. If this ticket "
"is legitimate please try submitting again."
msgstr ""

#: includes/functions-post.php:180
msgid "The ticket couldn't be submitted for an unknown reason."
msgstr ""

#: includes/functions-post.php:578 includes/functions-post.php:579
#: includes/functions-post.php:838 includes/functions-post.php:839
#, php-format
msgid "Reply to ticket %s"
msgstr ""

#: includes/functions-post.php:621
msgid ""
"Something went wrong. We couldn&#039;t identify your ticket. Please try "
"again."
msgstr ""

#: includes/functions-post.php:646
msgid "The ticket was successfully closed"
msgstr ""

#: includes/functions-post.php:656
msgid "Your reply could not be submitted for an unknown reason."
msgstr ""

#: includes/functions-post.php:662
msgid "Thanks for your reply. The ticket is now closed."
msgstr ""

#: includes/functions-post.php:664
msgid "Your reply has been submitted. Your agent will reply ASAP."
msgstr ""

#: includes/functions-post.php:1173
msgid "The given post ID is not a ticket"
msgstr ""

#: includes/functions-post.php:1181
msgid ""
"The chosen agent does not have the sufficient capabilities to be assigned a "
"ticket"
msgstr ""

#: includes/functions-post.php:1356
msgid "You do not have the capacity to close this ticket"
msgstr ""

#: includes/functions-post.php:1356
msgid "Can’t close ticket"
msgstr ""

#: includes/functions-post.php:1376
msgid "The ticket was closed."
msgstr ""

#: includes/functions-post.php:1443
msgid "The ticket was re-opened."
msgstr ""

#: includes/functions-post.php:1475
msgid "You are not allowed to re-open this ticket"
msgstr ""

#: includes/functions-post.php:1483
msgid "The ticket has been successfully re-opened."
msgstr ""

#: includes/functions-post.php:1606
msgid "No ticket ID given"
msgstr ""

#: includes/functions-post.php:1616
msgid "Invalid ticket ID"
msgstr ""

#: includes/functions-post.php:1622
msgid "Given ID is not a ticket"
msgstr ""

#: includes/functions-priority.php:38 includes/functions-priority.php:58
msgid "Color"
msgstr ""

#: includes/functions-priority.php:40 includes/functions-priority.php:62
msgid "Set priority color."
msgstr ""

#: includes/functions-templating.php:65 includes/functions-templating.php:69
msgid "You are not allowed to view this ticket."
msgstr ""

#: includes/functions-templating.php:277 includes/functions-templating.php:576
msgid "Date"
msgstr ""

#: includes/functions-templating.php:379
#, php-format
msgid ""
"The ticket has been closed. If you feel that your issue has not been solved "
"yet or something new came up in relation to this ticket, <a href=\"%s\">you "
"can re-open it by clicking this link</a>."
msgstr ""

#: includes/functions-templating.php:436
msgid "Type your reply here."
msgstr ""

#: includes/functions-templating.php:455
msgid "No reply is required to close"
msgstr ""

#: includes/functions-templating.php:457
msgid "Close this ticket"
msgstr ""

#: includes/functions-templating.php:477
msgid "Please Wait..."
msgstr ""

#: includes/functions-templating.php:495
#, php-format
msgid ""
"To reply to this ticket, please <a href=\"%s\">go to your admin panel</a>."
msgstr ""

#: includes/functions-templating.php:500
msgid "You are not allowed to reply to this ticket."
msgstr ""

#: includes/functions-templating.php:1173
msgid "Previous Page"
msgstr ""

#: includes/functions-templating.php:1206
msgid "Next Page"
msgstr ""

#: includes/functions-templating.php:1291
#, php-format
msgid "I accept the %sterms and conditions%s"
msgstr ""

#: includes/functions-user.php:36 themes/default/registration.php:29
msgid "Registrations are currently not allowed."
msgstr ""

#: includes/functions-user.php:60
msgid "You did not accept the terms and conditions."
msgstr ""

#: includes/functions-user.php:105
msgid "Your account has been created. Please log-in."
msgstr ""

#: includes/functions-user.php:161
#, php-format
msgid "The %s field is mandatory for registering an account"
msgstr ""

#: includes/functions-user.php:354
msgid "We were unable to log you in for an unknown reason."
msgstr ""

#: includes/functions-user.php:964
#, php-format
msgid "Did you mean %s"
msgstr ""

#: includes/install.php:154
msgid "Support Supervisor"
msgstr ""

#: includes/install.php:155
msgid "Support Manager"
msgstr ""

#: includes/install.php:156
msgid "Support Agent"
msgstr ""

#: includes/install.php:157
msgid "Support User"
msgstr ""

#: includes/install.php:250 includes/install.php:251
#: themes/default/partials/ticket-navigation.php:2
msgid "My Tickets"
msgstr ""

#: includes/install.php:270 includes/install.php:271
msgid "Submit Ticket"
msgstr ""

#: includes/install.php:333
msgid ""
"Will you be supporting multiple products on this support site? You can "
"activate multi-products support now. <small>(This setting can be modified "
"later)</small>"
msgstr ""

#: includes/install.php:337
msgid "Single Product"
msgstr ""

#: includes/integrations/ecommerce.php:67
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to an EDD product. "
"<a href=\"%s\">Please edit the product directly</a>."
msgstr ""

#: includes/integrations/ecommerce.php:74
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to a WooCommerce "
"product. <a href=\"%s\">Please edit the product directly</a>."
msgstr ""

#: includes/integrations/ecommerce.php:81
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to an Exchange "
"product. <a href=\"%s\">Please edit the product directly</a>."
msgstr ""

#: includes/integrations/ecommerce.php:88
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to a Jigoshop "
"product. <a href=\"%s\">Please edit the product directly</a>."
msgstr ""

#: includes/integrations/ecommerce.php:95
#, php-format
msgid ""
"You cannot edit this term from here because it is linked to a WP eCommerce "
"product. <a href=\"%s\">Please edit the product directly</a>."
msgstr ""

#: includes/scripts.php:179
msgid "Are you sure you want to delete this reply?"
msgstr ""

#: includes/scripts.php:180
msgid ""
"No instance of TinyMCE found. Please use wp_editor on this page at least "
"once: http://codex.wordpress.org/Function_Reference/wp_editor"
msgstr ""

#: includes/scripts.php:181
msgid "You can't submit an empty reply"
msgstr ""

#: includes/scripts.php:328
msgctxt "JavaScript validation error message"
msgid "You can't submit an empty ticket"
msgstr ""

#: includes/scripts.php:330
msgctxt "JavaScript validation error message"
msgid "You can't submit an empty reply"
msgstr ""

#: includes/scripts.php:340
msgid "The following file(s) are too big to be uploaded:"
msgstr ""

#: includes/scripts.php:341
#, php-format
msgid "The maximum file size allowed for one file is %d MB"
msgstr ""

#: includes/scripts.php:345
msgctxt "ticket submission button text while submitting"
msgid "Submitting..."
msgstr ""

#: includes/shortcodes/shortcode-submit.php:35
#: includes/shortcodes/shortcode-tickets.php:57
msgid "You are being redirected..."
msgstr ""

#: includes/shortcodes/shortcode-submit.php:72
#, php-format
msgid "You need to <a href=\"%s\">log-in</a> to submit a ticket."
msgstr ""

#: includes/shortcodes/shortcode-submit.php:79
msgid "You are not allowed to submit a ticket."
msgstr ""

#: includes/shortcodes/shortcode-submit.php:104
#, php-format
msgid ""
"Sorry, support team members cannot submit tickets from here. If you need to "
"open a ticket, please go to your admin panel or <a href=\"%s\">click here to "
"open a new ticket</a>."
msgstr ""

#: themes/default/details.php:129
msgid "Loading..."
msgstr ""

#: themes/default/details.php:130
#, php-format
msgctxt "Showing X replies out of a total of X replies"
msgid "Showing %s replies of %s."
msgstr ""

#: themes/default/details.php:131
msgid "Load newer replies"
msgstr ""

#: themes/default/details.php:144
msgid "Write a reply"
msgstr ""

#: themes/default/list.php:25
msgid "Any status"
msgstr ""

#: themes/default/list.php:30
msgid "Search tickets..."
msgstr ""

#: themes/default/list.php:31
msgid "Clear Filter"
msgstr ""

#: themes/default/list.php:95
#, php-format
msgid ""
"You haven't submitted a ticket yet. <a href=\"%s\">Click here to submit your "
"first ticket</a>."
msgstr ""

#: themes/default/partials/ticket-navigation.php:3
msgid "Open a ticket"
msgstr ""

#: themes/default/partials/ticket-navigation.php:5
msgid "Logout"
msgstr ""

#: themes/default/partials/ticket-origin.php:28
msgid "User"
msgstr ""

#: themes/default/partials/ticket-origin.php:29
msgid "Message"
msgstr ""

#: themes/default/partials/ticket-reply.php:35
#, php-format
msgid "This reply has been deleted %s ago."
msgstr ""

#: themes/default/partials/ticket-reply.php:53
#, php-format
msgctxt "Time ago (eg. 5 minutes ago)"
msgid "%s ago"
msgstr ""

#: themes/default/registration.php:24 themes/default/registration.php:76
msgid "Log in"
msgstr ""

#: themes/default/registration.php:37 themes/default/registration.php:38
msgid "E-mail or username"
msgstr ""

#: themes/default/registration.php:50 themes/default/registration.php:51
#: themes/default/registration.php:132
msgid "Password"
msgstr ""

#: themes/default/registration.php:69
msgid "Remember Me"
msgstr ""

#: themes/default/registration.php:76
msgid "Logging In..."
msgstr ""

#: themes/default/registration.php:77
msgid "Forgot password?"
msgstr ""

#: themes/default/registration.php:84
msgid "Register"
msgstr ""

#: themes/default/registration.php:92 themes/default/registration.php:93
msgid "First Name"
msgstr ""

#: themes/default/registration.php:105 themes/default/registration.php:106
msgid "Last Name"
msgstr ""

#: themes/default/registration.php:118 themes/default/registration.php:119
msgid "Email"
msgstr ""

#: themes/default/registration.php:131
msgid "Enter a password"
msgstr ""

#: themes/default/registration.php:145
msgctxt "Login form"
msgid "Show Password"
msgstr ""

#: themes/default/registration.php:159
msgid "Create Account"
msgstr ""

#: themes/default/registration.php:159
msgid "Creating Account..."
msgstr ""

#: themes/default/submission.php:84
msgid "Submit ticket"
msgstr ""
