# Copyright (c) 2017 NanoSupport
msgid ""
msgstr ""
"Project-Id-Version: NanoSupport 0.4.1\n"
"Report-Msgid-Bugs-To: https://github.com/nanodesigns/nanosupport/issues\n"
"POT-Creation-Date: 2017-07-23 03:45:17+00:00\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=utf-8\n"
"Content-Transfer-Encoding: 8bit\n"
"PO-Revision-Date: 2017-MO-DA HO:MI+ZONE\n"
"Last-Translator: nanodesigns (http://nanodesignsbd.com/)\n"
"Language-Team: nanodesigns <info@nanodesignsbd.com>\n"
"X-Generator: grunt-wp-i18n 0.5.4\n"
"X-Poedit-KeywordsList: "
"__;_e;_x:1,2c;_ex:1,2c;_n:1,2;_nx:1,2,4c;_n_noop:1,2;_nx_noop:1,2,3c;esc_"
"attr__;esc_html__;esc_attr_e;esc_html_e;esc_attr_x:1,2c;esc_html_x:1,2c;\n"
"Language: en_US\n"
"Plural-Forms: nplurals=2; plural=(n != 1);\n"
"X-Poedit-Country: United States\n"
"X-Poedit-SourceCharset: UTF-8\n"
"X-Poedit-Basepath: ../\n"
"X-Poedit-SearchPath-0: .\n"
"X-Poedit-Bookmarks: \n"
"X-Textdomain-Support: yes\n"

#. Plugin Name of the plugin/theme
msgid "NanoSupport"
msgstr ""

#: includes/admin/__nanodesigns.php:19
msgid "complete support ticketing"
msgstr ""

#: includes/admin/__nanodesigns.php:20
msgid ""
"<strong>NanoSupport</strong> is a complete package for a front-end Support "
"Ticketing System in a complete WordPress&rsquo; way. It has a rich back end "
"for ticket maintenance and management. It has built-in Knowledgebase to "
"sort out information that you want to inform publicly."
msgstr ""

#: includes/admin/__nanodesigns.php:23 includes/ns-dashboard.php:96
msgid "Support Desk"
msgstr ""

#: includes/admin/__nanodesigns.php:33 includes/admin/ns-settings.php:386
#: includes/ns-dashboard.php:109 includes/ns-functions.php:443
#: includes/ns-functions.php:497
msgid "Knowledgebase"
msgstr ""

#: includes/admin/__nanodesigns.php:40 includes/ns-dashboard.php:266
msgid "Rate us %s"
msgstr ""

#: includes/admin/__nanodesigns.php:40 includes/ns-dashboard.php:266
msgid "Get Support"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:19
msgid "All the settings specific to Email for the Support ticketing."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:31
msgid ""
"Write down the email to get notification of new ticket submission. Default "
"is, admin email."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:39
msgid "Yes, send an email to admin on new ticket submission"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:40
msgid ""
"If you check here, an email will be sent to Notification email notifying "
"about every new ticket submission. Default: <code>true</code>."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:45
msgid "Yes, notify the ticket author when their ticket is replied"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:46
msgid ""
"If you check here, an email will be sent to the ticket author when their "
"ticket is replied. Default: <code>true</code>."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:51
msgid "Yes, notify the assigned agent when their ticket is replied"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:52
msgid ""
"If you check here, an email will be sent to the agent who is assigned to "
"the ticket when their ticket is replied. Default: <code>true</code>."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:59
msgid "Control the Email template settings from here"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:61
msgid "Preview email template"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:77
#. translators: color code
msgid ""
"Choose a color for the header background of the email template. Default: NS "
"Blue (%s)"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:89
#. translators: color code
msgid ""
"Choose a color for the header text of the email template. Default: White "
"(%s)"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:100
msgid ""
"Upload an image through Media &raquo; Add New, and copy &amp; paste the "
"image URL here. Or, you can place an abosolute URL of any image. Default: "
"No image."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:111
msgid "Write down the Header Text for the email template. Default: Site name."
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:121
#: templates/content-email.php:119
#. translators: 1. site title 2. developer company name
msgid "%1$s &mdash; Powered by %2$s"
msgstr ""

#: includes/admin/ns-settings-emails-fields.php:125
msgid "Write down the Footer Text for the email template."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:20
msgid ""
"All the general settings including the Support Desk and Support Ticket "
"submission page setup, and other plugin-specific setups."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:36
#: includes/admin/ns-settings-general-fields.php:62
#: includes/admin/ns-settings-knowledgebase-fields.php:45
msgid "Select a page"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:45
#. translators: support desk shortcode
msgid ""
"Choose the page where you want to display the Support Desk. If no page is "
"in the list, create one with the shortcode %s in it."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:70
#. translators: submit ticket page shortcode
msgid ""
"Choose the page where you want show the Ticket Submission page. If no page "
"is in the list, create one with the shortcode %s in it."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:84
#. translators: zero in numerals
msgid ""
"Define the character limit on ticket submission form. %s (zero) denotes no "
"character limit applied."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:92
msgid "Yes, enable Notice and Navigation on top of NanoSupport Pages"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:93
msgid ""
"If you check here, it will enable the predefined notice on top of Support "
"Desk, Knowledgebase, and Submit Ticket page"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:104
msgid ""
"The message that to show on top of the New Ticket submission page. Plain "
"texts only."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:115
msgid ""
"The message that to show on top of the Support Ticket page. Plain texts "
"only."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:131
msgid "The message that to show on top of the Knowledgebase page. Plain texts only."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:140
#: includes/ns-cpt-nanosupport.php:114 includes/ns-metaboxes.php:208
msgid "Ticket Status"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:141
msgid "Ticket Priority"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:143
msgid "Choose on which you want to highlight your ticket. Default: status"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:152
msgid "Yes, let user choice Ticket Priority on ticket submission form"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:153
msgid ""
"If you check here, it will let the user choice Ticket Priority while "
"submitting ticket."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:161
msgid "Yes, let user choice Support Department on ticket submission form"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:162
msgid ""
"If you check here, it will let the user choice Support Department while "
"submitting ticket."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:170
msgid "Yes, enable Login below ticket submission form"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:170
msgid "BETA FEATURE"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:171
msgid ""
"If you check here, it will enable login form below ticket submission form. "
"Please note that, it&rsquo;s a beta feature till now"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:179
msgid "All the user account related settings can be managed from here."
msgstr ""

#: includes/admin/ns-settings-general-fields.php:187
msgid "Yes, automatically generate username from user email"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:188
msgid ""
"If you check here, an automatted username will be created for the user from "
"their email"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:193
msgid "Yes, automatically generate password for the user"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:194
msgid "If you check here, a password will be automatically created for the user"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:203
msgid "Delete all the Data on Uninstallation?"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:204
msgid ""
"If you check here, on uninstallation of the plugin, it will wipe out all "
"the data from the database"
msgstr ""

#: includes/admin/ns-settings-general-fields.php:212
msgid "Miscellaneous settings can be managed from here."
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:18
msgid ""
"Knowledgebase is to store all the Frequently Asked Questions (FAQs) for "
"public access to learn/research deeply about your products/services."
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:26
msgid "Yes, enable Knowledgebase"
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:27
msgid "Check or uncheck the Knowledgebase feature of NanoSupport"
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:54
#. translators: Knowledgebase page shortcode
msgid ""
"Choose the page where you want to display the Knowledgebase. If no page is "
"in the list, create one with the shortcode %s in it."
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:64
#: includes/admin/ns-settings-knowledgebase-fields.php:66
msgid "Select Categories"
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:73
msgid ""
"Choose the Knowledgebase categories you want to promote to the "
"knowledgebase head section."
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:85
msgid ""
"Choose the number of entries to display per Knowledgebase category. Default "
"is Settings &raquo; Reading &raquo; Blog pages show at most."
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:93
msgid "Yes, rewrite Knowledgebase Doc URL (caution required)"
msgstr ""

#: includes/admin/ns-settings-knowledgebase-fields.php:95
msgid ""
"Check to add Knowledgebase categories to the URL of Knowledgebase Doc "
"entries.<br><strong>WARNING:</strong> changing public URL might lead huge "
"amount of 404 and can affect SEO, if not properly redirected."
msgstr ""

#: includes/admin/ns-settings.php:29 includes/admin/ns-settings.php:30
#: nanosupport.php:240
msgid "Settings"
msgstr ""

#: includes/admin/ns-settings.php:61
msgid "General Settings"
msgstr ""

#: includes/admin/ns-settings.php:72
msgid "Support Desk Page"
msgstr ""

#: includes/admin/ns-settings.php:79
msgid "Ticket Submission Page"
msgstr ""

#: includes/admin/ns-settings.php:87
#. translators: context: ...limit to # characters
msgid "Set ticket character limit to"
msgstr ""

#: includes/admin/ns-settings.php:94
msgid "Enable Notice?"
msgstr ""

#: includes/admin/ns-settings.php:101
msgid "Submit Ticket Notice"
msgstr ""

#: includes/admin/ns-settings.php:108
msgid "Support Desk Notice"
msgstr ""

#: includes/admin/ns-settings.php:115
msgid "Knowledgebase Notice"
msgstr ""

#: includes/admin/ns-settings.php:122
msgid "Highlight Ticket with"
msgstr ""

#: includes/admin/ns-settings.php:129
msgid "Is Priority Visible?"
msgstr ""

#: includes/admin/ns-settings.php:136
msgid "Is Departments Visible?"
msgstr ""

#: includes/admin/ns-settings.php:143
msgid "Enable Embedded Login?"
msgstr ""

#: includes/admin/ns-settings.php:159
msgid "Account Settings"
msgstr ""

#: includes/admin/ns-settings.php:165
msgid "Account Creation"
msgstr ""

#: includes/admin/ns-settings.php:178
msgid "Other Settings"
msgstr ""

#: includes/admin/ns-settings.php:184
msgid "Delete Data?"
msgstr ""

#: includes/admin/ns-settings.php:203
msgid "Knowledgebase Settings"
msgstr ""

#: includes/admin/ns-settings.php:219
msgid "Activate Knowledgebase?"
msgstr ""

#: includes/admin/ns-settings.php:232
msgid "Knowledgebase Page"
msgstr ""

#: includes/admin/ns-settings.php:244
msgid "Featured Categories"
msgstr ""

#: includes/admin/ns-settings.php:256
msgid "No. of items per category"
msgstr ""

#: includes/admin/ns-settings.php:268
msgid "Add Categories to the URL"
msgstr ""

#: includes/admin/ns-settings.php:283
msgid "Email Settings"
msgstr ""

#: includes/admin/ns-settings.php:294
msgid "Notification Email"
msgstr ""

#: includes/admin/ns-settings.php:301
msgid "Email Choices"
msgstr ""

#: includes/admin/ns-settings.php:316
msgid "Email Template"
msgstr ""

#: includes/admin/ns-settings.php:322
msgid "Header Background Color"
msgstr ""

#: includes/admin/ns-settings.php:329
msgid "Header Text Color"
msgstr ""

#: includes/admin/ns-settings.php:336
msgid "Header Image"
msgstr ""

#: includes/admin/ns-settings.php:343
msgid "Header Text"
msgstr ""

#: includes/admin/ns-settings.php:350
msgid "Footer Text"
msgstr ""

#: includes/admin/ns-settings.php:380
msgid "NanoSupport Settings"
msgstr ""

#: includes/admin/ns-settings.php:385
msgid "General"
msgstr ""

#: includes/admin/ns-settings.php:387
msgid "Emails"
msgstr ""

#: includes/admin/ns-system-status.php:25
#: includes/admin/ns-system-status.php:26
msgid "System Status"
msgstr ""

#: includes/admin/ns-system-status.php:46
msgid "NanoSupport System Status"
msgstr ""

#: includes/admin/ns-system-status.php:70
msgid "NanoSupport Environment"
msgstr ""

#: includes/admin/ns-system-status.php:76
msgid "WordPress version"
msgstr ""

#: includes/admin/ns-system-status.php:81
msgid "NanoSupport version"
msgstr ""

#: includes/admin/ns-system-status.php:86
msgid "Active Theme"
msgstr ""

#: includes/admin/ns-system-status.php:92
msgid "Active Theme Parent"
msgstr ""

#: includes/admin/ns-system-status.php:98
msgid "Debug mode"
msgstr ""

#: includes/admin/ns-system-status.php:103
msgid "Multisite?"
msgstr ""

#: includes/admin/ns-system-status.php:108
msgid "Site Language"
msgstr ""

#: includes/admin/ns-system-status.php:113
msgid "Server"
msgstr ""

#: includes/admin/ns-system-status.php:118
msgid "PHP Memory Limit"
msgstr ""

#: includes/admin/ns-system-status.php:123
#. translators: 1. existing PHP memory limit 2. link to increasing PHP memory
#. limit in WordPress
msgid "%1$s &mdash; We recommend setting memory to at least 64MB. See: %2$s"
msgstr ""

#: includes/admin/ns-system-status.php:123
msgid "Increasing memory allocated to PHP"
msgstr ""

#: includes/admin/ns-system-status.php:132
msgid "PHP version"
msgstr ""

#: includes/admin/ns-system-status.php:137
#. translators: 1. existing PHP version 2. link to WordPress minimum
#. requirements
msgid "%1$s &mdash; We recommend a minimum PHP version of 5.6. See: %2$s"
msgstr ""

#: includes/admin/ns-system-status.php:137
#: includes/admin/ns-system-status.php:151
msgid "WordPress minimum requirements"
msgstr ""

#: includes/admin/ns-system-status.php:146
msgid "MySQL version"
msgstr ""

#: includes/admin/ns-system-status.php:151
#. translators: 1. existing MySQL version 2. link to WordPress minimum
#. requirements
msgid "%1$s &mdash; We recommend a minimum MySQL version of 5.6. See: %2$s"
msgstr ""

#: includes/admin/ns-system-status.php:172
#. translators: Active plugin count
msgid "Active Plugins (%d)"
msgstr ""

#: includes/admin/ns-system-status.php:187
#. translators: Plugin author
msgid "by <em>%s</em>"
msgstr ""

#: includes/class-system-status.php:32
msgid "On"
msgstr ""

#: includes/class-system-status.php:32
msgid "Off"
msgstr ""

#: includes/class-system-status.php:40
msgid "Yes"
msgstr ""

#: includes/class-system-status.php:40
msgid "No"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:33
msgid "Add New Doc"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:34
msgid "Edit Doc"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:35
msgid "New Doc"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:36
msgid "View Doc"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:37
msgid "Search Knowledgebase"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:38
msgid "No Knowledgebase Doc found"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:39
msgid "No Knowledgebase Doc found in Trash"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:40
msgid "Parent Doc:"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:47
msgid "Make a complete FAQ section supporting your Support Forum"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:109 includes/ns-cpt-knowledgebase.php:119
msgid "Categories"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:110
msgid "Category"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:111
msgid "Search Categories"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:112
msgid "All Categories"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:113
msgid "Parent Category"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:114
msgid "Parent Category:"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:115
msgid "Edit Categories"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:116
msgid "Update Categories"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:117
msgid "Add New Category"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:118
msgid "New Category Name"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:161
msgid "Choose Category Icon"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:163 includes/ns-cpt-knowledgebase.php:232
msgid "Choose an icon"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:164 includes/ns-cpt-knowledgebase.php:233
msgid "Choose Icon"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:167 includes/ns-cpt-knowledgebase.php:235
#. translators: NanoSupport icon class
msgid "e.g. %s"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:168 includes/ns-cpt-knowledgebase.php:236
msgid "Choose an Icon to display with the Category"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:228
msgid "Change Category Icon"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:270
msgid "Icon"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:314
msgid "Knowledgebase Question"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:353
msgid "Back to the Knowledgebase"
msgstr ""

#: includes/ns-cpt-nanosupport.php:33
msgid "Add New Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:34
msgid "Edit Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:35
msgid "New Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:36 includes/ns-email-functions.php:260
#: includes/ns-email-functions.php:301
msgid "View Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:37
msgid "Search Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:38
msgid "No Ticket found"
msgstr ""

#: includes/ns-cpt-nanosupport.php:39
msgid "No Ticket found in Trash"
msgstr ""

#: includes/ns-cpt-nanosupport.php:40
msgid "Parent Ticket:"
msgstr ""

#: includes/ns-cpt-nanosupport.php:48
msgid "Get the ticket information"
msgstr ""

#: includes/ns-cpt-nanosupport.php:95 includes/ns-dashboard.php:25
msgid "Pending Tickets"
msgstr ""

#: includes/ns-cpt-nanosupport.php:115 includes/ns-metaboxes.php:225
#: includes/shortcodes/ns-submit-ticket.php:195
#: templates/content-single-ticket.php:87
msgid "Priority"
msgstr ""

#: includes/ns-cpt-nanosupport.php:116 includes/ns-metaboxes.php:249
#: includes/ns-set-environment.php:379
msgid "Agent"
msgstr ""

#: includes/ns-cpt-nanosupport.php:117 includes/ns-metaboxes.php:20
#: templates/content-single-ticket.php:131
msgid "Responses"
msgstr ""

#: includes/ns-cpt-nanosupport.php:118
msgid "Last Response by"
msgstr ""

#: includes/ns-cpt-nanosupport.php:162
#. translators: Response count 1. singular 2. plural
msgid "%s response"
msgid_plural "%s responses"
msgstr[0] ""
msgstr[1] ""

#: includes/ns-cpt-nanosupport.php:164 includes/ns-cpt-nanosupport.php:176
msgid "No response yet"
msgstr ""

#: includes/ns-cpt-nanosupport.php:174
#: includes/shortcodes/ns-support-desk.php:187
#. translators: time difference from current time. eg. 12 minutes ago
msgid "%s ago"
msgstr ""

#: includes/ns-cpt-nanosupport.php:198 includes/ns-cpt-nanosupport.php:208
msgid "Departments"
msgstr ""

#: includes/ns-cpt-nanosupport.php:199
#: includes/shortcodes/ns-submit-ticket.php:222
#: templates/content-single-ticket.php:63
msgid "Department"
msgstr ""

#: includes/ns-cpt-nanosupport.php:200
msgid "Search Departments"
msgstr ""

#: includes/ns-cpt-nanosupport.php:201
msgid "All Departments"
msgstr ""

#: includes/ns-cpt-nanosupport.php:202
msgid "Parent Department"
msgstr ""

#: includes/ns-cpt-nanosupport.php:203
msgid "Parent Department:"
msgstr ""

#: includes/ns-cpt-nanosupport.php:204
msgid "Edit Departments"
msgstr ""

#: includes/ns-cpt-nanosupport.php:205
msgid "Update Departments"
msgstr ""

#: includes/ns-cpt-nanosupport.php:206
msgid "Add New Department"
msgstr ""

#: includes/ns-cpt-nanosupport.php:207
msgid "New Department Name"
msgstr ""

#: includes/ns-cpt-nanosupport.php:254
msgid "Copy to KB"
msgstr ""

#: includes/ns-cpt-nanosupport.php:333
msgid "Add the ticket on behalf of anybody"
msgstr ""

#: includes/ns-dashboard.php:26
msgid "Solved Tickets"
msgstr ""

#: includes/ns-dashboard.php:27
msgid "Open Tickets"
msgstr ""

#: includes/ns-dashboard.php:28 includes/ns-metaboxes.php:216
#: includes/ns-utility-functions.php:415 includes/ns-utility-functions.php:417
msgid "Under Inspection"
msgstr ""

#: includes/ns-dashboard.php:77
msgid "Welcome to Support Ticketing"
msgstr ""

#: includes/ns-dashboard.php:80
#. translators: Link to the user profile 1. link URL 2. user profile icon
msgid ""
"This is the back end of the support ticketing system. If you want to edit "
"your profile, you can do that from <a href=\"%1$s\">%2$s Your Profile</a>."
msgstr ""

#: includes/ns-dashboard.php:88
msgid ""
"Use the links here for exploring knowledgebase, visiting your support desk, "
"or submitting new ticket. Before submitting new ticket, we prefer you to "
"consider exploring the Knowledgebase for existing resources."
msgstr ""

#: includes/ns-dashboard.php:90
msgid "Use the links here for visiting your support desk, or submitting new ticket."
msgstr ""

#: includes/ns-dashboard.php:94
msgid "My Tools"
msgstr ""

#: includes/ns-dashboard.php:99 includes/ns-functions.php:393
#: includes/ns-functions.php:501
msgid "Submit Ticket"
msgstr ""

#: includes/ns-dashboard.php:123
msgid "Current Status"
msgstr ""

#: includes/ns-dashboard.php:130
msgid "Yet nothing to display!"
msgstr ""

#: includes/ns-dashboard.php:137
#. translators: Count in numbers
msgid "Total Ticket: %d"
msgid_plural "Total Tickets: %d"
msgstr[0] ""
msgstr[1] ""

#: includes/ns-dashboard.php:151
msgid "Recent Activity"
msgstr ""

#: includes/ns-dashboard.php:190
msgid "No activity yet!"
msgstr ""

#: includes/ns-dashboard.php:204
#. translators: 1. link URL 2. ticket title 3. ticket author
msgid "Ticket <a href=\"%1$s\">%2$s</a> is responded by %3$s"
msgstr ""

#: includes/ns-dashboard.php:212
#. translators: 1. link URL 2. ticket title 3. ticket author
msgid "New Ticket <a href=\"%1$s\">%2$s</a> submitted by %3$s"
msgstr ""

#: includes/ns-dashboard.php:239
msgid "My Activity Status"
msgstr ""

#: includes/ns-dashboard.php:247
msgid "You&rsquo;ve not assigned any ticket yet!"
msgstr ""

#: includes/ns-dashboard.php:254
#. translators: Count in numbers
msgid "My Total Ticket: %d"
msgid_plural "My Total Tickets: %d"
msgstr[0] ""
msgstr[1] ""

#: includes/ns-email-functions.php:114
#. translators: Site title
msgid "New Ticket Submitted — %s"
msgstr ""

#: includes/ns-email-functions.php:116
msgid "New Ticket Submitted"
msgstr ""

#: includes/ns-email-functions.php:120
msgid "A support ticket is submitted and is <strong>Pending</strong>."
msgstr ""

#: includes/ns-email-functions.php:129
msgid "Link to the Ticket"
msgstr ""

#: includes/ns-email-functions.php:173
#. translators: Site title
msgid "Account Created — %s"
msgstr ""

#: includes/ns-email-functions.php:175
msgid "Welcome to your Account"
msgstr ""

#: includes/ns-email-functions.php:180
#. translators: Site title
msgid "To manage your support tickets an account has been created on %s."
msgstr ""

#: includes/ns-email-functions.php:181
msgid "Account credentials are as following:"
msgstr ""

#: includes/ns-email-functions.php:184
msgid "Username: <strong>%s</strong>"
msgstr ""

#: includes/ns-email-functions.php:187
msgid "Password: <strong>%s</strong>"
msgstr ""

#: includes/ns-email-functions.php:189
msgid "Password: <em>Your Password</em>"
msgstr ""

#: includes/ns-email-functions.php:192
msgid "Email: <strong>%s</strong>"
msgstr ""

#: includes/ns-email-functions.php:195
msgid "You can edit your account details and reset your password from your Profile"
msgstr ""

#: includes/ns-email-functions.php:199
#. translators: The next thing is the link to the site login URL
msgid "Log in here:"
msgstr ""

#: includes/ns-email-functions.php:200
msgid "Account Login URL"
msgstr ""

#: includes/ns-email-functions.php:244
#. translators: Site title
msgid "Your ticket is replied — %s"
msgstr ""

#: includes/ns-email-functions.php:246 includes/ns-email-functions.php:287
msgid "Support Ticket Replied"
msgstr ""

#: includes/ns-email-functions.php:252
#. translators: 1. ticket title 2. site title 3. user display name followed by
#. ticket response excerpt
msgid ""
"Your support ticket &rsquo;<strong>%1$s</strong>&rsquo; on %2$s is replied "
"by <em>%3$s</em>:"
msgstr ""

#: includes/ns-email-functions.php:285
#. translators: Site title
msgid "An assigned ticket is replied — %s"
msgstr ""

#: includes/ns-email-functions.php:293
#. translators: 1. ticket title 2. site title 3. user display name
msgid ""
"An assigned support ticket &rsquo;<strong>%1$s</strong>&rsquo; on %2$s is "
"replied by <em>%3$s</em>:"
msgstr ""

#: includes/ns-email-functions.php:360
#. translators: Site title
msgid "A ticket is assigned to you — %s"
msgstr ""

#: includes/ns-email-functions.php:362
msgid "Ticket Assigned"
msgstr ""

#: includes/ns-email-functions.php:367
#. translators: Site title
msgid "The following support ticket on &ldquo;%s&rdquo; is assigned to you:"
msgstr ""

#: includes/ns-email-functions.php:376
msgid "You may get occasional emails notifying any movement of the ticket"
msgstr ""

#: includes/ns-functions.php:64
msgid "Ticket subject can&rsquo;t be empty"
msgstr ""

#: includes/ns-functions.php:72
msgid "Ticket details can&rsquo;t be empty"
msgstr ""

#: includes/ns-functions.php:74
msgid "Write down a little detail. At least %s characters or longer"
msgstr ""

#: includes/ns-functions.php:84
msgid "Ticket priority must be set"
msgstr ""

#: includes/ns-functions.php:128
msgid "Username cannot be empty"
msgstr ""

#: includes/ns-functions.php:132
msgid "Password must be filled"
msgstr ""

#: includes/ns-functions.php:153
msgid "There is no user found with this email address"
msgstr ""

#: includes/ns-functions.php:255
msgid "Sorry, your user identity is not acceptable! Your ticket is not submitted."
msgstr ""

#: includes/ns-functions.php:346
msgid "Email Template Preview"
msgstr ""

#: includes/ns-functions.php:390 includes/ns-functions.php:434
msgid "All the Tickets"
msgstr ""

#: includes/ns-functions.php:390 includes/ns-functions.php:434
msgid "My Tickets"
msgstr ""

#: includes/ns-functions.php:536 includes/shortcodes/ns-submit-ticket.php:30
#. translators: error message
msgid "<strong>Error:</strong> %s"
msgstr ""

#: includes/ns-functions.php:544
msgid ""
"<strong>Success:</strong> Your response is successfully submitted to this "
"ticket."
msgstr ""

#: includes/ns-functions.php:548
msgid ""
"<strong>Success:</strong> The ticket is marked as &lsquo;Solved&rsquo; with "
"this response."
msgstr ""

#: includes/ns-functions.php:552
msgid ""
"<strong>Success:</strong> You just marked the ticket as "
"&lsquo;Solved&rsquo;."
msgstr ""

#: includes/ns-functions.php:563
msgid "This ticket is already solved."
msgstr ""

#: includes/ns-functions.php:565
msgid "Reopen Ticket"
msgstr ""

#: includes/ns-functions.php:587 includes/ns-metaboxes.php:131
#. translators: User display name
msgid "Responding as: %s"
msgstr ""

#: includes/ns-functions.php:598 includes/ns-metaboxes.php:142
msgid "Write down your response"
msgstr ""

#: includes/ns-functions.php:598 includes/ns-metaboxes.php:142
msgid "Write down the response to the ticket"
msgstr ""

#: includes/ns-functions.php:618 includes/shortcodes/ns-submit-ticket.php:493
msgid "Submit"
msgstr ""

#: includes/ns-functions.php:623
msgid "Close Ticket"
msgstr ""

#: includes/ns-functions.php:637
msgid ""
"<strong>Resolved!</strong> New Responses to this ticket is already closed. "
"Only ticket author can reopen a closed ticket."
msgstr ""

#: includes/ns-functions.php:639
msgid ""
"<strong>Sorry!</strong> Tickets are open for responses only to the Ticket "
"Author."
msgstr ""

#: includes/ns-functions.php:668
msgid ""
"<strong>Just to inform:</strong> This ticket is still <em>pending</em>. "
"With this response it&rsquo;ll be opened."
msgstr ""

#: includes/ns-functions.php:674
msgid "<strong>Just to inform:</strong> you are about to ReOpen the ticket."
msgstr ""

#: includes/ns-functions.php:676
msgid "Cancel ReOpening"
msgstr ""

#: includes/ns-functions.php:708
msgid "Response field can&rsquo;t be blank."
msgstr ""

#: includes/ns-install.php:156
msgid "Support Seeker"
msgstr ""

#: includes/ns-install.php:397
msgid "Please provide a valid email address"
msgstr ""

#: includes/ns-install.php:401
msgid "An account is already registered with your email address. Please login"
msgstr ""

#: includes/ns-install.php:414
msgid "Please enter a valid username for creating an account"
msgstr ""

#: includes/ns-install.php:418
msgid "An account is already registered with that username. Please choose another"
msgstr ""

#: includes/ns-install.php:448
msgid "Please enter a password for your account"
msgstr ""

#: includes/ns-install.php:455
msgid "Password length must be greater than 5 characters"
msgstr ""

#: includes/ns-install.php:464
msgid "Anti-spam field was filled in. Spam account cannot pass in"
msgstr ""

#: includes/ns-install.php:493
msgid "Couldn&rsquo;t register you"
msgstr ""

#: includes/ns-install.php:556
#. translators: 1. minimum WordPress core version 2. WordPress update page URL
msgid ""
"NanoSupport requires WordPress core version <strong>%1$s</strong> or "
"greater. The plugin has been deactivated. Consider <a "
"href=\"%2$s\">upgrading WordPress</a>."
msgstr ""

#: includes/ns-install.php:575
#. translators: 1. first command 2. second command 3. plugin installation link
#. with popup thickbox (modal)
msgid ""
"NanoSupport&rsquo;s required dependencies are not loaded - plugin cannot "
"function properly. Open the command console and run %1$s and then %2$s "
"before anything else. If you are unaware what this is, please <a "
"href=\"%3$s\" class=\"thickbox\">install the production version</a> instead."
msgstr ""

#: includes/ns-metaboxes.php:31
msgid "Internal Notes"
msgstr ""

#: includes/ns-metaboxes.php:90
#. translators: counting number of the response
msgid "Response #%s"
msgstr ""

#: includes/ns-metaboxes.php:91
msgid "Delete this Response"
msgstr ""

#: includes/ns-metaboxes.php:114
msgid ""
"You cannot add response to a pending ticket. <strong>Publish</strong> it "
"first."
msgstr ""

#: includes/ns-metaboxes.php:121
msgid "Ticket is already solved. <strong>ReOpen</strong> it to add new response."
msgstr ""

#: includes/ns-metaboxes.php:144
msgid "Save Response"
msgstr ""

#: includes/ns-metaboxes.php:165
msgid "Write down any internal note to pass to any Support Agent internally."
msgstr ""

#: includes/ns-metaboxes.php:166
msgid ""
"Internal notes are not visible to Support Seekers. It&rsquo;s to pass "
"important notes within the support team."
msgstr ""

#: includes/ns-metaboxes.php:209
msgid "Change the ticket status to track unsolved tickets separately."
msgstr ""

#: includes/ns-metaboxes.php:215 includes/ns-utility-functions.php:422
#: includes/ns-utility-functions.php:424
msgid "Open"
msgstr ""

#: includes/ns-metaboxes.php:217 includes/ns-utility-functions.php:408
#: includes/ns-utility-functions.php:410
msgid "Solved"
msgstr ""

#: includes/ns-metaboxes.php:226
msgid "Change the priority as per the content and urgency of the ticket."
msgstr ""

#: includes/ns-metaboxes.php:232 includes/ns-utility-functions.php:439
#: includes/ns-utility-functions.php:441
#: includes/shortcodes/ns-submit-ticket.php:204
msgid "Low"
msgstr ""

#: includes/ns-metaboxes.php:233 includes/ns-utility-functions.php:446
#: includes/ns-utility-functions.php:448
#: includes/shortcodes/ns-submit-ticket.php:205
msgid "Medium"
msgstr ""

#: includes/ns-metaboxes.php:234 includes/ns-utility-functions.php:453
#: includes/ns-utility-functions.php:455
#: includes/shortcodes/ns-submit-ticket.php:206
msgid "High"
msgstr ""

#: includes/ns-metaboxes.php:235 includes/ns-utility-functions.php:460
#: includes/ns-utility-functions.php:462
#: includes/shortcodes/ns-submit-ticket.php:207
msgid "Critical"
msgstr ""

#: includes/ns-metaboxes.php:250
msgid ""
"Choose agent to assign the ticket. You can make an agent by editing the "
"user from their user profile."
msgstr ""

#: includes/ns-metaboxes.php:265
msgid "Assign an agent"
msgstr ""

#: includes/ns-metaboxes.php:270
msgid "No agent found"
msgstr ""

#: includes/ns-set-environment.php:178
msgid "Are you sure you want to delete the response?"
msgstr ""

#: includes/ns-set-environment.php:232
msgid ""
"Please assign the document to a Knowledgebase Category, because "
"Knowledgebase documents are displayed under categories."
msgstr ""

#: includes/ns-set-environment.php:273
msgid "Make Support Agent"
msgstr ""

#: includes/ns-set-environment.php:277
msgid "Yes, make this user a Support Agent"
msgstr ""

#: includes/ns-set-environment.php:357 includes/ns-set-environment.php:379
msgid "NanoSupport Agent"
msgstr ""

#: includes/ns-set-environment.php:480
msgid "Ticket has no content"
msgstr ""

#: includes/ns-set-environment.php:604
msgid "Visit Support Desk"
msgstr ""

#: includes/ns-set-environment.php:650
msgid "Open tickets assigned to me"
msgstr ""

#: includes/ns-utility-functions.php:85
msgid "Previous Page"
msgstr ""

#: includes/ns-utility-functions.php:86
msgid "Next Page"
msgstr ""

#: includes/ns-utility-functions.php:397 includes/ns-utility-functions.php:399
msgid "Pending"
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:32
#: includes/shortcodes/ns-submit-ticket.php:41
msgid ""
"You are redirected from the Support Desk, because you are not logged in, "
"and have no permission to view any ticket."
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:134
msgid "Documentation"
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:216
msgid "All entries"
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:222
msgid "No Knowledgebase entries till now to display in this category."
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:238
#. translators: URL to add new knowledgebase doc
msgid ""
"Nothing to display on Knowledgebase. Please <a href=\"%s\">Add some "
"documentation</a> first, and categorize them accordingly."
msgstr ""

#: includes/shortcodes/ns-knowledgebase.php:240
msgid "Nothing to display on Knowledgebase."
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:48
msgid ""
"<strong>Success!</strong> Your ticket is submitted successfully! It will be "
"reviewed shortly and replied as early as possible."
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:50
msgid "Check your tickets"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:101
msgid "Subject"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:104
msgid "Write down a self-descriptive brief subject to the ticket"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:107
msgid "Subject in brief"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:114
msgid "Details"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:149
#. translators: character limit to the ticket content, in number
msgid "Write down your issue in details... At least %s characters is a must."
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:154
#: includes/shortcodes/ns-submit-ticket.php:165
#. translators: allowed HTML tags to the plugin
msgid "<strong>Allowed HTML Tags:</strong><br> %s"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:160
msgid "Write down your issue in details..."
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:198
msgid "Choose the priority of the issue"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:203
msgid "Select a priority"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:225
msgid "Choose a department to which you want to notify about the ticket"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:232
msgid "Select a Department"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:285
#: includes/shortcodes/ns-support-desk.php:221
msgid "Login"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:288
msgid "Login first"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:308
msgid ""
"With these information below, we will create an account on your behalf to "
"track the ticket for further enquiry."
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:321
#: includes/shortcodes/ns-submit-ticket.php:327
#: includes/shortcodes/ns-submit-ticket.php:435
#: includes/shortcodes/ns-submit-ticket.php:441
msgid "Username"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:324
msgid "Username for the user account"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:335
msgid "Your email"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:338
msgid "Your email for the user account and for further communication"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:341
msgid "Email"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:354
#: includes/shortcodes/ns-submit-ticket.php:360
#: includes/shortcodes/ns-submit-ticket.php:447
#: includes/shortcodes/ns-submit-ticket.php:453
msgid "Password"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:357
msgid ""
"Set a password for your account. Password must be at least 5 characters. "
"Strong password should contain numbers, alphabets, and alphanumeric "
"characters with a mixture of uppercase and lowercase"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:368
msgid "Anti-spam HoneyPot"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:407
msgid "Already have an account?"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:418
#. translators: if you have account, login
msgid "Registration is closed now. If you already have an account"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:438
msgid "Write down your username of your account"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:450
msgid "Write down the password of your account to login"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:459
msgid "Remember me"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:468
#. translators: submit ticket with registration URL
msgid "Don&rsquo;t have an account? <a href=\"%1s\">Create one</a>"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:474
#. translators: submit ticket with registration URL
msgid "<a href=\"%1s\">Cancel Login</a>. But sorry, registration is closed now"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:502
#. translators: logged in user display name
msgid "<strong>Submitting as:</strong> %s"
msgstr ""

#: includes/shortcodes/ns-submit-ticket.php:503
msgid "Log out"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:132
#: templates/content-single-ticket.php:97
#: templates/content-single-ticket.php:98
msgid "Permanent link to the Ticket"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:133
msgid "View"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:147
msgid "Priority:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:151
msgid "Ticket Status:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:156
msgid "Load more"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:161
msgid "Department:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:165
msgid "Created &amp; Updated:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:172
msgid "Responses:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:179
msgid "Last Replied by:"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:211
msgid "Nice! You do not have any support ticket to display."
msgstr ""

#: includes/shortcodes/ns-support-desk.php:218
msgid "Sorry, you cannot see your tickets without being logged in."
msgstr ""

#: includes/shortcodes/ns-support-desk.php:224
#. translators: context: login 'or' register
msgid "or"
msgstr ""

#: includes/shortcodes/ns-support-desk.php:226
msgid "Create an account"
msgstr ""

#: nanosupport.php:240
msgid "Set the NanoSupport settings"
msgstr ""

#: nanosupport.php:262
msgid ""
"Consult the Knowledgebase for your query. If they are not close to you, "
"then submit a new ticket here."
msgstr ""

#: nanosupport.php:263
msgid ""
"Tickets are visible to the admins, designated support assistant and/or to "
"the ticket owner only."
msgstr ""

#: nanosupport.php:264
msgid ""
"Find your desired question in the knowledgebase. If you can&rsquo;t find "
"your question, submit a new support ticket."
msgstr ""

#: templates/content-single-ticket.php:51
msgid "Created"
msgstr ""

#: templates/content-single-ticket.php:57
msgid "Updated"
msgstr ""

#: templates/content-single-ticket.php:69
msgid "Assigned to"
msgstr ""

#: templates/content-single-ticket.php:81
msgid "Status"
msgstr ""

#: templates/content-single-ticket.php:94
#: templates/content-single-ticket.php:95
msgid "Close the ticket"
msgstr ""

#: templates/content-single-ticket.php:100
msgid "Edit the Ticket"
msgstr ""

#: templates/content-single-ticket.php:175
msgid "Back to ticket index"
msgstr ""

#. Plugin URI of the plugin/theme
msgid "http://nanosupport.nanodesignsbd.com/"
msgstr ""

#. Description of the plugin/theme
msgid ""
"Create a fully featured Support Center within your WordPress environment "
"without any third party system dependency, completely FREE. The built-in "
"Knowledgebase is to inform public with generalized queries."
msgstr ""

#. Author of the plugin/theme
msgid "nanodesigns"
msgstr ""

#. Author URI of the plugin/theme
msgid "http://nanodesignsbd.com/"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:30 includes/ns-cpt-knowledgebase.php:31
#: includes/ns-cpt-knowledgebase.php:41
msgctxt "NanoSupport Knowledgebase"
msgid "Knowledgebase"
msgstr ""

#: includes/ns-cpt-knowledgebase.php:32
msgctxt "NanoSupport Knowledgebase"
msgid "Add New"
msgstr ""

#: includes/ns-cpt-nanosupport.php:30
msgctxt "NanoSupport Ticket"
msgid "Tickets"
msgstr ""

#: includes/ns-cpt-nanosupport.php:31
msgctxt "NanoSupport Ticket"
msgid "Ticket"
msgstr ""

#: includes/ns-cpt-nanosupport.php:32
msgctxt "NanoSupport Ticket"
msgid "Add New"
msgstr ""

#: includes/ns-cpt-nanosupport.php:41
msgctxt "NanoSupport Ticket"
msgid "NanoSupport"
msgstr ""

#: includes/ns-cpt-nanosupport.php:42
msgctxt "NanoSupport Ticket"
msgid "Support Ticket"
msgstr ""